Business ethics
- How to improve the quality of customer service In the fierce competition and abundance of product offerings, it is the quality of the service comes to the fore. Impeccable service directly affects the customer's loyalty to your company. If done right good service can become your competitive advantage.
- As a Manager to communicate with customers Wrong to think that the ability to communicate and to influence others depends only on natural charm and courtesy. Business communication - process that you need to learn.
- How to write a detailed summary Summary one of the most important elements of business etiquette when applying for a job. No self-respecting specialist is not without summary, but how to make it right? How to impress the employer with your personality, outlining them on a simple leaf?
- How to behave on a casting Beginners model, preparing himself for a brilliant career, make a lot of mistakes on the way to fame. One of the most important stages on this way is casting. And need to prepare for his passage, to eliminate unpleasant surprises and try to pass it without error, inexcusable for the future stars of the catwalk.
- How to calculate the threshold of profitability The threshold of profitability is the amount of the revenue in this value, when is covering all costs completely when profit, which is equal to zero. It is also called break-even point. At this point, revenue can vary in size, which in turn affects the occurrence of loss or profit.
- So do a lot of business etiquette? Observing business etiquette, employee insures himself frustrated Dating high importance and failed business negotiations. Conventionally, the level of etiquette is evaluated according to several criteria.
- How to write a case The case is a puzzle, which must be folded to get display certain situations that attracted your attention. The important thing to remember in the preparation of the case is that it necessarily should enter into a certain problem, which you should carefully study, analyze and propose appropriate solutions, informed by a number of criteria and conditions.
- How to renew the order Suppose the enterprise employee went on leave, and his place in the order of temporary transfer is accepted by another employee. Specialist, serving the annual basic paid vacation, sick within him, and presented a sheet of temporary disability, you should order the renewal of the order for his substitution by another worker.
- How to answer calls to the Secretary Secretary in the office performs, in particular, and dispatch functions. Through it are carried out primary contact official and telephone interconnection. On how competently and professionally the Secretary is talking on the phone depends on the first impression of your company that gets people to write to you. So, to answer calls, the Secretary requires knowledge of business etiquette.
- How to apply for a shortened working day In the course of business activities of the company, some employers are forced to reduce working hours because of lower production volumes. Also, there are times when the reduction of the working day is carried out at the request of the employee, for example, in the context of pregnancy. Anyway, it is very important to properly execute these steps.
- How to set up a meeting with the client Whether you are an experienced businessman or a novice, do you offer a known product or just promote your brand in any case, you need to convince the buyer that this product they need. The best way to do this is a personal meeting.
- How to translate the worker on piecework In the process of economic activities of some employers to change working conditions, such as the form of payment. Piecework pay is a form in which the salary is calculated on the basis of produced goods or performed work (services). The use of this form stimulates the increase of productivity. This factor encourages leaders to translate some of the staff on this method of calculation of wages.
- How to write a work schedule The regulation implies a set of documents that shows the order to any rules, acts governing specific workflow. Thus all the actions regulated by specific, predetermined intervals.
- How to reschedule The business meeting is prescribed in advance, pre-specifying the date, place and time. If for some reason it can not take place, must notify all partners in advance in written or oral form, as well as to apologize and explain the reason for the failed meeting.
- How to take the phone from the customer If your work involves selling goods you often face a situation where customers, happy talking in person, not willing to leave your phone. To take the phone number of the client, you need to be very tactful but persistent.
- How to conduct a round table To date, the ability to build communication with people as well as to conduct round table is one of the most necessary and important skills for representatives of various professions. Hence the need for a responsible approach to the organization of such events.
- How to make education in the work book At each enterprise the employer must fill in a labor book to employees in accordance with the rules of work books. To write it is necessary not only on the work but the worker has earned full or part-time education. During the work the expert can improve their skills, and it should be fixed in the document.
- Who is required to work in a headdress People of certain professions in the job description prescribes the obligation of wearing in the workplace pertinent to the field of activities hats.
- Design rules letterhead Letterhead is an essential attribute of any modern company. Rules of registration of such a form was created over a long period of time based on the basic principles of business document management.
- What is the accounting policy of the enterprise Accounting and taxation of enterprises is carried out in the framework of the adopted accounting policies. Its careful formulation provides effective financial documentation of the company that facilitates accounting and helps to reduce the tax burden by legal means.
- How to make a cooperation agreement Commercial organizations for the purposes of optimization of taxation constitute the cooperation agreement, called joint venture agreement. This document has the features that you ought to consider during the conclusion.
- How to motivate employee The motivation of the employee to provide such working conditions at work by which the employee will be able to achieve maximum results, knowing that he'll get a good reward. Motivation is a rather deep problem of management of labour, so it is worth considering the steps.
- How to start a new workbook For newly hired employees employers, including individual entrepreneurs, must obtain the employment record in accordance with the rules of work books. If the employee has previously started work-book, but for some reason he did not submit, at the request of a specialist is permitted to issue a new work, but to make a record of previous jobs to make it is not necessary.
- How to organize the archive in the enterprise In the process of its production activities, any company that creates a lot of documents to be kept for some, and sometimes quite a long time. It is for this required organization of the files.
- How to apologize to a client Misconduct of the company may be major or minor, but if the client is offended or dissatisfied with something, in any case have to establish a relationship. A bad apology can set a man against further cooperation. The correct apology would lead to monetary good results and mutual respect.
- How to assign IO chief accountant In order to appoint an acting chief accountant must make a combination of professions. For that you should write additional agreement to the labour contract and to make the order on appointment of the employee during the absence of the chief accountant, to set the remuneration for such a combination.
- What is the competence of the The word "competence" originates from the Latin verb "соmpeto" - seek match. Competence is the ability, knowledge, and skills of a specialist, by which he solves any problem or achieves the desired results.
- How to make the idle time of the enterprise During the financial crisis for various reasons, the enterprise may occur simple. It should be documented in accordance with the labor laws. The time of inactivity required to pay the workers, if it happened through the fault of the employer or for reasons that do not depend on the employees organization and employer.
- How to prepare an official letter There is the concept of "business practices". Under this capacious definition – all the traditions adopted in the environment for formal business relationships. Official correspondence remains one of the major mechanisms for business interaction. Officials, businessmen and public organizations communicate through cases prepared by the General rules.
- What is business etiquette Business etiquette is not only a set require execution of the rules. It is also a regulation business communication, promotes business relations and understanding among team members. Adherence to business etiquette will inevitably lead to the prosperity of the business.