How to take the phone from the customer

The easiest way to take the phone from a representative of the firm or company, the official organization number can be obtained via the Handbook or website. However, if you are a company which has a lot of competitors, a representative of the client can be configured to you negatively. In this case, try to highlight its benefits to other companies and convince him that your product suits him perfectly.

More carefully prepare if you need to know the mobile phone number of a company representative or a potential buyer. Subconsciously, or the experience of man is afraid that you will start bothering him to be too pushy and annoying. Try to save him from those fears, saying only the case and do not repeat the same thing several times, especially if the client has already given the answer.

If you have nothing to offer to the customer, build the conversation for the prospect that he wanted to speak to you. Say that soon there will be products of interest to him, be very friendly and correct. Seeing the interest in his eyes – have the phone and promised to call immediately after receipt of the goods. People need to feel that you wish him well, want to relieve him from the necessity of exhausting search, offer him a comfortable option to purchase.

The client not only gave you my number but remembered you the first few words of the conversation, make an indelible impression on him at the meeting. You need to look confident, without much shyness and discomfort. Demonstrate the seriousness of his intentions and his company and how important for you the client.

Think ahead about where you will record the customer's phone. Best of all, if this is a solid diary or cell phone. In any case, do not write down the number on a piece of paper of unknown origin or on hand – the customer can make a conclusion about your carelessness and incompetence.