Use one of several free numbers to contact the operator MegaFon directly. For example, being within a regional network, you simply dial 0505. In addition, throughout Russia there is a hot line 8-800-550-05-00. Also, almost every region has its own number, for example, in "MegaFon Volga" is 8-927-111-05-00.
Once the connection is established, you will be in the voice menu, where you can go to one or another information section by pressing the corresponding key on the phone. If you don't want to spend personal time, just press "0" to reach operator MegaFon directly. This will start ringing, and after a while you will be answered by the technical support staff member of the company of cellular communication.
If you have the opportunity, don't press 0 and listen to the options available. For example, if you need to find out your rate, balance, connect or disconnect a particular service, it is easier to do it yourself through the automatic voice menu. Communication with the operator in real time can be quite lengthy. In addition, the line is often busy, and there are usually long wait for a response.
In the presence of a non-urgent question, use additional features that will allow you to directly access the operator MegaFon. On the official website there is a section "Assistance to subscribers". Fill in the fields specifying your name, telephone number, the question and email address. You will receive a response from the support team via E-mail within a few business days. In addition, there is a special short number 0500, which you can send a TEXT message with your question to the operator.
Using any navigation program on your phone, find out if there are any nearby office or salon svyazi MegaFon. Employees of the organization in a mandatory manner provide the necessary support to subscribers. This method of treatment is particularly effective in cases when you need urgent connection or disconnection of any services to lock or unlock the SIM card and recharge your mobile account without Commission.
Advice 2 : How to contact the operator MegaFon directly and free of charge
For the solution of certain technical issues, the mobile phone users can contact the operator MegaFon directly and free. To do this, simply call the hotline of the company or to use the electronic services.
Dial the following numbers to contact the operator MegaFon directly and free. Subscribers in Russia can call support on the phone 8-800-550-05-00. In addition, there are regional reference. For example, in the Ural branch of MegaFon is 8-922-111-05-00, calls her subscribers in the region absolutely free from anywhere in the world.
After the connection is established, the voice menu will guide you in the selection of the desired information section. Switching the phone keys at the direction of the sound assistant, you will be able to learn information about the rate, balance, connecting or disconnecting mobile services. To save time, click on phone from the number "0" and connection is established with the operator support.
Send a question through SMS by typing 0500. When the subscriber in the Russian Federation the fee for sending an SMS is not charged. When you stay abroad, the billing will be on roaming rates.
Get advice, Express your wishes via the Internet: in the section "Support" on the website of the company. To do this, choose the tab "Ask a question in chat" or "email us". Taking advantage of the "chat Online consultant MegaFon", will receive a decision in real time, if you choose the second option - you will get answers to your specified email address within a few days.
To communicate with representatives of the cellular operator, to find the necessary information on the pages of the most popular social networks. For example, in the official "Megaphone" on the website "Vkontakte" counseling occurs both via private messages and in the topic discussions.
Every major city has a network of salons of communication of the largest cellular operator. Turning to salon managers will assist in resolving any issues relating to mobile services of the company the Megaphone.
Each subscriber decides for himself and chooses convenient methods to communicate with the operator MegaFon directly and free. The organization has created good conditions for the implementation of feedback from their customers.