Advice 1: How to contact the operator MegaFon

Customers of the famous mobile phone company MegaFon in case of technical difficulties or other unforeseen circumstances associated with the subscription service, you should know how to contact the operator.
You will need
  • mobile phone with any, even a negative balance, or Internet access
Instruction
1
Dial on your mobile phone the following combination of figures - 0500. It is a single phone number of the contact center of the company the Megaphone. Call him. Your call will always be free even with a negative balance of funds.
2
In response, you will hear an answering machine - a pleasant female voice. It will tell you that you can get the right information for you and connect the right services and tariffs of the company by using a convenient menu. Next, select the question that interests you. Click on these voice mail button of your mobile phone. To connect with the specialist press the number "zero".
3
If you want to know how to contact the cellular operator MegaFon through a local area network, the Internet, then go to the official website of MegaFon. Then click the link "Assistance to subscribers," which is located at the top right of the page, next to the window "Search". A new page will open "Online consultant".
4
Carefully read the posted information, then click "go to online Advisor." So you will find yourself on the center for support of MegaFon, where you will need to introduce themselves, choose a topic and region. Finally, click "OK".

Advice 2: How to get in touch with a megaphone

Quite often the customers of the network operator "the Megaphone" there is a need for prompt consultation with a specialist. Today there are three ways of communication with consultants of the cellular operator "MegaFon".
You will need
  • Cell phone, PC, Internet access
Instruction
1
Call from your mobile phone. To contact a support representative customers of MegaFon you need from your cell phone to dial 0550 and press the call. Upon connection you will be in an electronic voice menu of the service by following the prompts, you will be able to contact a support representative and ask your questions.
2
Call from your mobile or landline phone. You can also use the free phone line operator from any point of Russia. For this you need to call 8-800-333-05-00. Upon connection you will be able to get the information you need on any issue. Specialist support is typically responsible from the moment of connection, however, if all the operators at the time of treatment are busy, you will have to wait a while until one of them.
3
Appeal in support of the cellular operator "the Megaphone" through the Internet. To contact a specialist similarly, you need to visit the official website of "MegaFon", located at www.megafon.ru. At the top of the screen select "customer Support", and then, using a special form of website, ask a question. The answer from the expert will be sent to your specified email address.

Advice 3: How to find out your balance at MegaFon Moscow

Having a room in the network MegaFon in the capital region, you can learn about your balance in several different ways. You can make a USSD-request or to send an SMS message, in response to which will inform you on balance to activate the service SMS notifications about the balance and also learn information about the account balance through the system "Service-guide".
Instruction
1
USSD request is the ability to see your balance by typing a simple command - *102# then press "call". On the phone screen will display information about how much money is left on the phone. This method works both in home network and in roaming. Even if your phone is locked, you will still be able to find out your balance.
2
Check your balance via SMS – you need to send an SMS message to the number 000100, the content can be absolutely anything. In response you will receive an SMS that would provide information on the balance sheet. In the home region, this service is free, but roaming means per SMS will be charged. To check the balance using this method will fail if your number is blocked.
3
MegaFon provides in the capital region, a service in which information about changes in your balance will automatically come to your phone as SMS. For subscribers of MegaFon-Moscow this service is completely free. To connect the notification, send an SMS message to the number 000105600. You can use USSD-request *105*600#, call. Like any other service, SMS balance is connected through system "Service-guide".
4
A good option to find out your balance and also fully control all the connected services, using the system "Service-guide". You will need to go at https://sg.megafonural.ru/, "log" there you can review information about your account. If you have never used a Service guide, first you will need to know your password. Dial *105*00# and call. The password will be sent in form of SMS.
5
MegaFon provides all subscribers to the service "Live balance". This is an opportunity to see on the phone screen information about your balance. The only thing that is necessary is for your cell supported such functionality. To activate the service, dial *105*4*3# or *134*1#, then call. Subscription fee for "Live balance" may vary, with some service in the network MegaFon-Moscow this service is free.

Advice 4: How to contact the operator MegaFon by phone or Internet

Sometimes contact the mobile operator becomes a must. It happens that for some strange reason deducted money from my account bugged or annoying SMS-mailing and want to get rid of them. Sometimes it does not work to connect the desired service or feature, contact the office of the company once or simply not around. In such cases, you can simply contact the operator MegaFon and receive information within a few minutes.

How to contact the operator MegaFon

Most of the services offered the Megaphone can be connected independently. For this there is a short number 0500. By pressing key, which dictates the answering machine, select the desired service or feature, and listened to information becomes the gateway to the intended target. Often, however, the explanation of the system do not give a detailed answer to the question or explanation is unclear. Can happen that you do everything in accordance with what he heard, but no result. Or information about your problem is not in the base of the machine. In this case, you want a live chat with a qualified professional.

MegaFon company is always happy to help its customers to contact the operator and get the answer to your question. This can be done in several ways.

How to contact the operator of the MegaFon cellular

To hear the response of the operator, you need to call specifically designed for this short number 0500. To use this service from your phone, even if it is negative balance. For subscribers of MegaFon this call is absolutely free. Short the 0500 number is a Federal number, the same for all residents of any of the regions of Russia.

The answering machine will give a short consultation, after which it will be clear enough for you this information, or required the assistance of a competent specialist. If the answering machine is not enough, press "0". Automatic service will warn you that the conversations of the Call center are recorded, and also call waiting for the response from the operator. Waiting for connection with a specialist, explain in detail and politely your problem and try together with the operator to resolve it.

To contact the operator the Megaphone can call the hotline +79261110500 (for residents of Moscow), 88003330500, +74955077777, 88005500500 (for all other regions).

How to contact the operator of the Megaphone via the Internet

Another option to get a response from the operator MegaFon – contact him via the company's official website megafon.ru. in this case, you can count on the online consultation via the built-in computer camera. On the home page need to find the "Help" section out of it to click on the tab "Ask a question" and click on the "Video call". This option is ideal for those subscribers of MegaFon, which has a computer web camera and microphone, and the Internet speed is high enough that a connection is not torn and does not "hang up".

If your Internet speed is insufficient and to obtain the video consultations did not work, the web site of the company offers Online help specialist. She is in the same "Help"section.

Here, on the official website, you can find the email address or the category of "feedback", which you can get the answer to your question. Just fill out a standard form or write an email to the email address. Check that the email address match your region.

If all of the above methods for some reason failed, and the issue of cellular communication Megaphone remains open, you can try to explain it in SMS-the message that should be sent to the phone number 0500. In the near future reply.

The technical service of cellular communication company MegaFon operates around the clock, so the problem can be solved at any time.

Note
Please contact your network operator MegaFon in working time - from 7 to 19 hours Moscow time.
Useful advice
Telephone contact centre - 0500, you can always find the web page of the support center, in the upper right corner.
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