You will need
- city phone directory;
- - computer with Internet access;
- - copies of your letters to the head.
Specify, what exactly doesn't satisfy you in the garden. It depends on which organization you will write a complaint. If the group is dirty, the children badly fed, or, say, the site is not equipped according to the standards of safety, contact CPS. The organization typically responds to phone calls of citizens. But it is better to file a complaint in writing, especially if you assume that one complaint is not limited and will have to refer to other authorities.
If you think that the teacher mistreating the children, unable to cope with the collective and sensitive moments in the group is not met, try to initiate contact to the head. Talk to other parents and find out if there are any claims from them. If so, write a collective letter addressed to the head, briefly and clearly outlining your claim. This document is written in free form, but it should be noted, who addressed a letter, full name of child care institution, their contact details. In the letter, where possible, briefly and clearly describe the complaint: what happened, when and with whom.
Failing to get understanding from the head, contact the local Department of education. The text of the complaint can be taken from the letter to the head, but be sure to add that you spoke to her, but the situation has not changed. The complaint written to the head of the Department of education.
The next instance, which should apply if and in the education Department have not helped, - the Deputy head of administration on social issues. To file a complaint can be registered letter with notice of cancellation by post, email or pass to the selection of the local administration. Do not forget to attach copies of your letters to the Manager and to the Department of education. You can also sign up for a personal reception and to present their claims orally.
To protect the rights of your child and such organization as the service. It controls the situation in kindergartens. To contact them by phone, send a registered letter or via electronic public reception. In the latter case, don't forget to scan the texts of the complaints in the previous instance and attach them to your appeal.
Noticing in the garden of gross violations of Russian legislation, contact the Prosecutor's office. At your signal, the Prosecutor needs to conduct an audit. If violations of law are confirmed, he can start a judicial procedure.
Advice 2: Where to complain about teachers
Often the parents of the baby, which lead to the kindergarten, there is a misunderstanding and a conflict with his teacher. Problems can be of various kinds, ranging from indifferent attitude to the child, ending with the outright rudeness of the teacher. What to do and where to complain, if you agree with the teacher not work?
Before you complain about the teacher, try to deal with the situation yourself. When it comes to single bruise or injury at the child, then you need to understand that in groups, which contains more than 10 kids without bruises and cones are not enough, even if the teacher is very attentive to them.
Another thing, if the teacher is idle from day to day and the number of injuries your child has only increased. Listen to the words of the child, if he tells you that it hurt in the garden, beaten, called rude words, ignore the request. For example, a child walking constantly freezes, goes back to the group and the teacher continues his "walk". Such and other similar situation should push you to have a serious conversation with the tutor group of your child.
If the caregiver does not intend to reconsider their actions, openly rude to you and the same manner of communication adheres towards others parents will have to proceed by a different method and to complain about the behavior of the teacher to a higher authority.
To begin, write the application addressed to head of the kindergarten, goes to your child. In the statement specify, what is your dissatisfaction with the teacher. Well, if this statement will sign the largest possible number of parents in your group.
If the head will not take any action, explaining his omission of the fact that she did not have enough personnel for a change of tutor, please contact the Office (Department) of education of administration of your city district or the district where the kindergarten.
Will not achieve real results – send a complaint in the form of a statement on the audit of a kindergarten in the city Prosecutor's office. In a statement to justify their demands so that the tutor and the head of a certain kindergarten negligent in their duties. And this may, in turn, lead to dire consequences for children childrens companies.
All claims and complaints need to write in writing. You can refer them to the institution personally. But it is also possible to send them by registered mail and list of contents of documents in an envelope.