You will need
- - access to the Internet;
- - a representative office of MTS;
- - passport
Service "In full confidence" provided by the company MTS, is free. It allows you to continue to communicate freely even in sub-zero value of the account up until the balance will not be the limit minus 300 rubles. After 6 months of using this option, your limit will be increased to 50% of the total spent on Telecom services.
To unsubscribe from this service, "MTS", dial the following USSD from your mobile phone: "*111*32#" and press the call button. Act according to the instructions.
Take advantage of the "Service guide" of MTS to waive the service "In full confidence". To do this, go to the official website of the operator, select your region and click on "Service Guide". Pass the authorization stage in the system (or obtain a password) in the dialog box, enter the section: "Connect and disconnect services." Select the appropriate service and click "Disable".
Call - number information service MTS 0890 and follow the prompts of the automated menu to disconnect the service "In full confidence". In addition, you can contact the operator service and calling him the passport details provided by you at the conclusion of the contract of service, ask them to help you disable this service.
Visit your nearest salon cellular MTS, taking with him a passport. The location of the representative offices of the company can be found on the official website of the service provider by selecting your region and clicking on the bookmark: "Assistance and service" and "Showrooms". If you for any reason are unable to personally visit the office of MTS, it can make you instead of your representative with a notarized power of attorney.
In case of disputable issues with MTS, you have the right to appeal to the Federal service and the Prosecutor's office to determine the legality of the actions of this operator.
Advice 2: How to disable the "mother city" MTS
Often, responding to a tempting offer of their mobile operator, and incorporate a pay service, over a period of time you realize that I do not use them, but only spend their own money on the monthly fee. There are a few simple ways to turn off unnecessary services to you.
You will need
- - coordinates with respect to the employees of MTS
Known worldwide mobile operator MTS makes its customers a variety of different proposals (for example, the service "Native city"). This is a great opportunity and more cheaper to communicate with loved ones who are in other, distant localities. If your family, friends or business partners with whom you often call up on the phone, live outside your area, being subscribers of MTS, you can connect the "Native city" and to call them two times cheaper.
To connect this service through "SMS-Assistant". To do this, send free sms to 111 with text 2132. You can also dial on your cell alternative command *111*2132# call, or use the "Internet assistant". The cost of service connection "Native city" - 30 roubles, and every day from the account on the mobile phone will be charged the monthly fee in the amount of 1 ruble.
If connecting the "Native city", you were disappointed in the service or this service you no longer need, it can be waived. Disable it via "SMS-Assistant" (send SMS to 111 with text 21320) or dial on your phone *111*21320# - call. In contrast to the connection, disconnection services are free.
If for any reason you can't enable or disable "Native city" on your own, ask for help in the customer service Center of MTS, calling the operator to the number 0890 or by visiting the nearest office of the company. Consultation with the Manager, you will get all the information about what services you have and how much you pay for them. Seizing the opportunity, you may be asked to turn off room all paid services or to find a more favorable rate.
Advice 3: How to disable chat MTS package
The chat package is an additional service provided to subscribers of MTS. Often it can be in the list of services attached to the price by default. Not to overpay once again, it is possible to disable it.
Enter *111*12# in the standby mode of the mobile phone and press send call. Disable chat MTS package from the menu of services then your number will receive a TEXT message informing you of the acceptance of the application. After a while you will also get a message about disabling services.
Go to "Internet assistant" on the page https://ihelper.mts.ru/selfcare/ the official website of MTS. If you do not have a password to enter the system, create it by performing the suggested actions page (on your confirmation). Open a list of connected services and uncheck the "chat pack". This menu can also be used for management and other services provided by the operator.
Take advantage of the personal Cabinet on the website of the operator to control the connected services to you or check with their operator. MTS often connect certain services without the consent of the subscribers, as initially it is free of charge, but after some time the operator begins to take the monthly fee for their use.
To disable or enable the chat service from "Beeline", also go to your personal account page www.beeline.ru and check the list of connected services. In the absence of Internet access will make a call to number 0611 and get the necessary information. You can also contact the nearest customer office, if a SIM card issued in your name.
The chat service is available and the operator "MegaFon". To enable or disable go to the menu "Service-Guide" on the website www.megafon.ru or call 0500. The necessary information can be obtained at the customer service offices of the company, showing the passport of the owner of the SIM card.