Close relatives, colleagues and friends condolences need to bring in person, orally. It is not recommended to do this over the phone – it is better to talk in person. Bringing condolences, in any case can not talk about anything unrelated to the deceased. Especially insensitive and is considered to be acceptable conversation on abstract or official theme.
Bringing your condolences verbally, try not to spend too many words. Express your regret about the incident, say a few good words about the deceased and will offer their help and support his family. Sincerity, friendship and willingness to help in such situations is simply necessary.
If for any reason you are not able to Express my condolences verbally will have to do it in writing. Letter or telegram, you must send immediately after the tragic news – if, after a person's death will be a significant period of time (on average more than two weeks), then your sympathies would be misplaced, in addition, they once again remind friends, colleagues and relatives of the deceased about recent grief.
Never write condolences in verse and not send a letter with the famous sayings about death or excerpts from books. Such sympathy look theatrical and pretentious, they are insincere and may even offend relatives, colleagues and friends of the deceased. Also, if you send the letter by mail, it is not necessary to print the text on the computer – it is better to write a letter by hand.
Do not write too much – it is better to write a short but sincere. Start the letter with treatment. Next, bring your condolences about the death, write a few good, honest words about the deceased, offer your support, Express a willingness to support. Do not forget to subscribe at the end, and if your sympathy joined by other people (spouse, children, parents, etc.), be sure it indicate.