Advice 1: How to return the shoes if it didn't fit

The owners of Shoe stores interested in having their product bought. Polite and sociable staff, loud rhythmic music and artificial lighting in the store - all this can push you to the buying decision. However, coming home you can change your mind, realizing that you shoes did not fit.
How to return the shoes if it didn't fit
Instruction
1
If you notice that the shoes don't fit you fit or are uncomfortable sitting on the foot already on the day of purchase, try to return it. High probability that the seller or the cashier will remember you. This will help to resolve the issue of return faster.
2
In the store, try to behave kindly and clearly explain what you want to return your purchase. According to the Law on the protection of the rights of consumers you can return nepodaleku you a pair of quality footwear within fourteen days from the date of purchase. While the shoes needs to be marketable, to be clean, with the necessary tags and labels. If you are even a time pass in new shoes or boots on the street, it will affect the sole. Such shoes can't take back.
3
When returning shoes to the store it is desirable to have a check – it will eliminate unnecessary questions. But its absence is not a hindrance to return. Receipt is printed in two copies, one of which is handed to the buyer, and the second is saved in the store. In addition, the merchandise indicate the name and quantity of the product sold in their documentation. Therefore, the fact of your purchase will be in any case recorded in the store.
4
The seller has the right to offer to exchange Neustroeva you a pair of shoes at the same cost or more expensive (if you agree to pay the required amount). But on the day of your treatment in the store it may not be appropriate for you pair. In this case, you are entitled to claim a refund. The shop is obliged to refund you the purchase price within three days after your treatment.
Useful advice
Read the Law on protection of consumer rights. Knowledge of rights and responsibilities will help you feel more confident.

Advice 2 : How to return to the store shoes

A few days ago you bought cute shoes or fashion boots. You happily brought home. But upon closer inspection it turned out that the shoes are too tight and hurt your feet, on the right boot poorly stitched seam, and the color you want is not this. There is a possibility to return or exchange unsuitable or poor quality shoes.
How to return to the store shoes
You will need
  • Be exchanged or returned shoes with packaging, factory labels and cash register receipt.
Instruction
1
Within 14 days after purchase, you can return to the store unworn goods, indicating the reason as follows: item did not fit you in size, style, shape, size, color, configuration. Before going outdoors, try on shoes at home, try it like. If the shoes does not suit you, will be found at home trying to solve the issue is simple. Damaged in the process of wearing the shoes back to the store, you can not.
2
In addition, after two weeks you can return to the store only the shoes, in which there is a manufacturing defect. If the boot is torn on the seam, if cracked in half sole, then it is an obvious marriage. But more often there are disputed cases. For example, the shoes hurt your feet. Usually this means that the shoes are mismatched. This cannot be the reason for the return. But if the discomfort associated with poorly sewn seams or protruding parts, it is a manufacturing defect. In such cases, the store may conduct the examination. If the result does not suit you, you can contact the expert of your own. If the expert's decision will be in your favor, the cost of the examination you will be reimbursed the store. Simply provide the act, a receipt and a receipt of the paid examination.
3
To return or exchange the shoes to keep the shoes, packing, factory labels and receipt. Make two copies of a statement indicating the detected defects and a request to exchange the product or refund the money. You can exchange the shoes for another, and buy you a few, not necessarily the same model or the same company. This will take into account the difference in price any portion of the money back, or do you just return the money.
4
Often sellers refuse to accept claims for the quality of product, referring to the fact that you bought discounted shoes. But an exception is possible only in the case if you before purchase warned about possible problems or defects.
You have the right to bring a claim even if you lost the receipt. This is stated in the RF Law "On protection of consumers' rights. Most importantly, know about the legality of your actions and insist, citing specific articles of the legislative act. But remember: your requirements must be reasonable. It is absurd to believe that snow bumps, rain, salt reactants will be completely harmless for shoes. Durability purchased boots or shoes is largely dependent on you.
Note
When choosing shoes consider not only size and attractive appearance, but also the conditions that you want the shoes to wear. For example, when choosing winter boots, let's see if they have a slippery sole.
Useful advice
Footwear – a seasonal product. If you buy sandals in December, the warranty period will begin with the summer season. Check with the sales assistant, with a specific day to be guarantee.

Advice 3 : Shoes from a store: how to return money for a poor product

Shoe stores are now many. Sometimes you will find shoes, two days reviled, and the sole detached. If you follow some rules, it is fixable: you'll get a refund or exchange for another pair. Only we must remember these several points.
Shoes from a store: how to return money for a poor product
Instruction
1
When buying shoes carefully review shelf life: during this time, you can Lodge a complaint with the store. Shoes definitely take away from the store with box and receipt. Home again carefully look. If the Shoe was defective, get it exchanged without any problems or money back.
2
Even if your shoes fell apart in the process of socks, feel free to put it in the box, take the receipt, which must specify the date of the sale (remember: your date when your shoes are torn, must meet the expiration date). Likely, the seller will be asked to write your statement and specify the date when your application will be considered. You can insist on your presence at the examination, if considered necessary. At the end of the period specified in the statement, you come into the store and take the money, or agrees to take another pair of shoes.
3
If an examination indicates your guilt for the damage to the Shoe, the money will not be returned. In this case, you can go to court and insist on another examination. Just keep in mind that if you cannot prove that the reason was poor quality manufacture, and not your negligence, you still have to pay for the examination made by the store.
Useful advice
Read the law on the rights of consumers. You will see that today is not profitable to produce low-quality products. So better to buy shoes in store, not on the market.

Advice 4 : How to return shoes to the store

If you have purchased shoesand at home found that it doesn't fit you, you can return this pair in the store. Also you can do with boots or shoes that you have already started to wear and identified a defect. Maybe the sellers will refuse to take the goods back. Keep in mind – the law on protection of consumer rights on your side. Require its execution – even if the return procedure will take some more time and effort than you expected.
How to return shoes to the store
You will need
  • - passport;
  • - application for refund;
  • receipt;
  • - warranty card.
Instruction
1
Bringing shoes or boots home try them on again. Make sure that the heel does not RUB the heel, the zip closes without problems, the internal seams are taped and the insole of the label did not tear the stockings. If something is questionable, you can return the shoes in store within 14 days.
2
Pack shoes in a box. Check the package – if the shoes came with a special bag for storage or additional taps, they also need to return. Take received with the purchase receipt and passport.
3
In MAGAZINe, contact the seller. Get ready for what you will argue, to prove that money can not, will cause a lot of arguments in confirmation of the correctness of his words. Insist you have the right to return the goods of good quality, not used, for two weeks.
4
Shoes purchased with the allowance or credit, also refundable. The only condition – it should not be used. Insole and the sole should remain intact, glued labels should not be separated.
5
If in the process of wearing my shoes showed up a defect, you can return a faulty item. The warranty period for purchase specified in the issued certificate. Usually it is a month and a half. Keep in mind that the counting starts from the beginning of the season. The date depends on the region. For example, in Northern areas the winter season starts earlier and lasts longer. The exact dates you will be able to contact the local branch of the Committee for the protection of the rights of consumers.
6
To return the damaged shoes make a statement in two copies. Specify the date of purchase and describe the defect you identified. One application pass the administration storeand more Express yourself.
7
The store may take the product for expert evaluation. Demand a receipt that you gave the thing, and stipulate the period of examination. You can evaluate and at their own expense. If a manufacturing defect is confirmed, the store will refund the money spent on expert services.
8
If the shop refuses to accept the goods of marriage and return the money to you, submit a petition to the court. Consult with the experts of the Committee for the protection of the rights of consumers – explain the prospects and help make a claim. The pending lawsuit may take up to two months. However, if the judgement is in your favor, you will not only return the money for the defective shoes, but will also receive an additional amount for the forced postponement of this payment is 1% of the purchase price.

Advice 5 : How to return the shoes

You've chosen the shoes, I bought, but it came to you not. Or do you gladly carried bought shoes for three days and on the fourth they have come unstuck sole. In this case, allow ourselves to panic is not necessary. And what really need to do is return the shoes to the store.
How to return the shoes
Instruction
1
If the shoes you just did not fit in size, style, color, model you can return it within 14 days. Just make sure the shoes were unworn, so it was not lost checks, receipts, tags, labels, etc., as well as original package.
2
If a pair fell apart in a few days, for example, less than three months abrasion outsole, by law you can return the shoes to the store as defective. In this case, the store should either repair the defect or replace the goods, or if they are unable to do so within 20 days, just to return the money.
3
Only here the store may put your claim into question, and then you have to prove that a factory defect and not caused by the fact that you wore shoes out of season or used it for other purposes.
4
You can't exchange shoes with mechanical injuries (burns or cuts), with traces of chemical damage, or other defects resulting from your fault. It is not necessary to attempt to repair the shoes because after your repair the Shoe back is also not accepted.
5
If the store has any doubts, he has the right to send the shoes to the examination, and if it turns out that the defect was formed after all not your fault, the shop needs to replace the product. If they can prove that you made repairs (except replacement naboek or gluing preventive soles), shoes you will not change.
6
What else are the defects that legally require the seller to replace the shoes? Can stitches, to crumble the dye to move away sole (more than 3 mm in depth and 1 cm in width).
7
To recover the money, the claim must be in writing, putting all the detected defects. It is drawn up in free form, but always in two copies, one of which is you and the second you give the seller. Only it is important that both copies signed, because if the case goes to court, it is necessary that the seller could not say that you had nothing to report.

Advice 6 : How to return worn shoes

According to the law "On protection of consumer rights", if used shoes discovered a factory defect, it can be returned to the seller within two years from the date of purchase and get back the money or exchange for a new pair without defects.
How to return worn shoes
You will need
  • - statement by the seller;
  • box and receipt;
  • - act examination conducted by the seller;
  • - the act of an independent examination;
  • - a statement to the court.
Instruction
1
If you bought shoes and didn't notice the marriage at once, and became the shoes to wear, after which the defect was discovered, thoroughly wash boots, shoes, sneakers, sandals, dry it away from heat, pack in a box and contact the seller. When handling a defective pair of shoes you must have cash or a receipt. If a box of shoes you've been dumped, and I can't find, this is not a reason to refuse to replace a defective pair of shoes. However, the seller can say that this shoes are not bought in his store, so check it is better to keep.
2
The store in writing notify the seller that you want a refund for a defective product, exchange it with a new pair or get a different model with an additional charge.
3
Don't forget that wearing shoes should not be scuffed, scratched, have signs of heavy use. Can only be replaced defective shoes which you found the defects in the first days of operation, or apparent manufacturing defect with careful use.
4
The seller shall at his own expense to perform an examination and present you with a report confirming the results. If the act examination conducted by the seller, provided that the defects occurred due to improper wear, care or storage, you have the right to appeal to independent experts, to pay for the expertise to obtain written results, and then file a claim in court.
5
The seller of the product you can not only charge the full amount for the defective shoes, but also to reimburse the costs associated with the examination, and court costs and loss of profit by reasons of non-attendance at work due to downtime associated with the examination and the courts.
6
Almost any seller will not communicate with litigation, as he knows what that means. So you will easily be able to return defective items and get back cash or a pair of shoes without defects.

Advice 7 : For some time, you can return the shoes back to the store

Buying new shoes, boots, shoes — quite a serious process, especially if you buy expensive leather shoes. It is very important to feel in them comfortably and conveniently. What to do if the house showed that the model doesn't fit you or shoes marriage?
For some time, you can return the shoes back to the store
Instruction
1
Be sure the house will consider the purchased goods. Zipper on the shoes should be well fastened, the heel should be stable, but the model itself does not have to press and RUB the leg. Check if all the seams are glued and stitched, there are no defects and scratches on the skin, not rubbing on the heel if the foot.
2
Remember that according to the law on the protection of the rights of consumers you can return shoes to the store within 14 days from the date of purchase.
3
If you are going to wear shoes to the store, pack them in the box in which they were sold. Check it on the spot. Often bundled with shoes go for more taps. Moreover, each of the shoes can be Packed in a separate protective package. Prepare a check that you gave in store when making a purchase, and your passport.
4
Arriving at the store, which had purchased the shoes contact the seller, running in the hall, or to the Manager of the institution. Tune in to what you can just to disagree and refuse to return the money for the goods. Do not get lost and insist that you know the rights of buyers and have every reason to return shoes that did not wear one in the shop for two weeks from the moment it was purchased.
5
Refund is subject to any footwear, including the one that was bought on sale or markdown. The main thing that it was not wear, all stickers and labels were retained, but the insole and the soles were in perfect new condition.
6
Buy new shoes, pay attention to the warranty card that comes with it. It generally ranges from one to two months. If within that time to wear shoes is found the marriage, i.e. it is broken or damaged, you can also go to the store. It is necessary to make a written statement indicating the reason for the return purchase and the exact date of this purchase. It is important to note that the warranty period begins on the day that as purchased the shoes, and since the beginning of the season for which it is designed. For each specific region, this date is individual. Most likely, the returned product will be sent for examination. Don't forget to take a receipt from the employee of the shop that he got from you a couple of specific shoes. After a few days, if the expert confirms the marriage, you will return the money.
7
Don't be afraid to sue if the store does not recognize his mistake and does not want to return the money. If truth is on your side, then it is likely to win. However, the store will reimburse all costs associated with the judicial process.
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