The return of goods of appropriate quality
Before you decide to buy, you should be familiar with their rights and obligations which it generates. Regardless of cost, size and type of goods, they are subject to equivalent rules.
If you are dissatisfied with your purchase, evaluate it in practice, or even if you have late no longer need this stuff, you can exchange it for the same or return to the store, demanding reimbursement of spent funds. While you don't have to go into detail reasons to change your mind about the purchase. A prerequisite for such return is its implementation within fourteen days from the date of the transaction. Otherwise the seller has the legal grounds to reject your claim.
You must keep in mind that not all the goods of appropriate quality to be returned at your will. Pass back is not possible things, the integrity of which was violated; seen in use or damaged through the fault of the buyer. There are also enshrined at the governmental level, the list of goods of proper quality not subject to return, to look into which is best before making a purchase.
Return of goods of improper quality
The goods of improper quality can be divided into two types: the established warranty period without such instructions. In the second case, they will spread such a thing as shelf life.
In each of these cases, you can drop the unwanted purchase at the store during the notorious time period of two weeks, like the goods of proper quality. But broken things is a caveat: they can be returned to the seller within a much longer time, as flaws are not always possible to detect at the time of purchase or after a short time of operation. The maturity of such things calculated by the expiry date or the warranty on the product.
Legal protection
If your rights are violated, use governing this issue normative legal acts, as well as contact the appropriate organization to oversee the interests of the buyer. The basic laws enshrining provisions for the return of goods, it is "the Law on protection of consumer rights" and RF Government Decree of January 19, 1998 № 55", which contains an exhaustive list of goods of proper quality not subject to return. In addition, you can turn to independent experts and to file a lawsuit in court.
