Advice 1: How to return the purchased item

Sometimes the long-awaited purchase could be a complete disappointment, if on closer examination you will find on the jerseys obvious defect, the dress is one size larger, and shoes are completely ruined. How to return these things back to the store and get the money spent? Let's try to figure it out.
How to return the purchased item
Instruction
1
Remember that under the law, each buyer has the right to return the goods back within two weeks, without explaining the reason. It is possible to do, even if you lost the receipt and no packaging. The main thing is to purchased the thing had a presentation.
2
If purchase you find any defect, you can demand a replacement or a refund. In some cases, can not do without examination. By law, it must pursue the seller for its own account. Don't forget with the transfer of goods in the act of acceptance to indicate their claims to his appearance – scratches, chips, cracks.
3
To pass a purchase on a General basis it will be possible with the sale, although in many stores you can find the inscription, which States that things with Salem will not be accepted back. But here, the client is right - no restrictions here. It is necessary to know that such rules do not extend on the goods which are sold at a reduced price due to defects. To return this thing , you can only if found another flaw, which you didn't.
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The good news for buyers is that more recently these rules are subject to and virtual stores. The law "On consumer rights protection" was amended, stipulating the possibility of a return of goods purchased in the online store. As experts recommend, if you can't find the address of the virtual store, you can go to the tax office. In this case the right of refund is increased to three months.
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But there are products that you will not be able to return or change. These include: personal hygiene items (toothbrushes, combs, pins), perfume and cosmetics, underwear, hosiery, household products, drugs, weapons, animals and plants, as well as books, brochures, albums, calendars, booklets.

Advice 2: How to return money for the cure

Unfortunately, a lot of people of different ages and genders suffer from various diseases, including chronic. They always need drugs and medicines to maintain the body's normal. Often, without knowing sick people give free treatment money, to acquire drugs at their own expense not knowing what to get them they can for free or at a discount.
How to return money for the cure
Instruction
1
Every employee, regardless of whether it hurts or not, paying cash contributions (deductions from salary) medical insurance, as health insurance is compulsory in our country. It is the policy of compulsory medical insurance allows in the future to resolve the majority of issues regarding refunds for medicines that are free for certain categories of citizens.
2
In our country there is a list of free medicines for certain categories of citizens (children, disabled, etc.), the Ministry of health approved by paying which by accident, negligence or omission of the physician that issued the prescription, you have the right to return the spent money, and how to do it correctly we will describe below.
3
Contact the insurance company that issued the policy of obligatory medical insurance.
Write a statement modeled on the return of the money spent on medication.
4
Give cash and receipts for the purchased medicine with the date of purchase. Date is important in order to be able to check when bought the medication and if you have completed a course of treatment at the time.
5
Provide a statement from the medical card about the disease and prescribed medications. This is to ensure that employees of the insurance company can verify the correctness of the prescribed medication and whether it was paid expensive medicines to replace in this case to those included in the list of free.
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You should know that to reimburse the money spent on medication is possible even in the case when the pharmacy was not available need of medication and you had to buy it a substitute for personal savings.

Advice 3: How to buy thing in online store

Busy people are often easier to shop onlinethan going to shopping malls. After all, to choose things at any convenient time for the buyer, even in the dead of night, and the couriers will deliver the purchase to where it will be convenient to take – home, office, nearest metro station. Every year people making purchases on the Internet, is becoming more. If you decide to join them, it will be useful to know a few rules.
How to buy thing in online store
You will need
  • - Internet;
  • - MasterCard or Visa;
  • card PayPal.
Instruction
1
So, you've stumbled upon the online store that sells the essential thing. Do not rush immediately to order. First make sure you are dealing with an honest seller. Read online reviews about the store and the quality of the products. If the online store has a forum, or buyers have left numerous reviews of offered products, we should not delude ourselves. A dishonest seller can how to remove negative reviews or to hire a person who will write laudatory comments. Best find information is not independent forums or personal blogs buyers.
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If honesty the store is all right, you can start shopping. Sign up on the website and activate your account through the link that will be sent to your email.
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Now comes the best part. You need to choose to put purchase in a virtual shopping cart. On the website next to your product image will be a icon with a picture of her grocery cart or a button that says "add to cart". If you subsequently change your mind to take any thing, you can go to your cart and delete it.
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If you buy clothes, do not depend only on their size, view the table of conformity of sizes and options. In different countries manufacturers, these figures may vary.
5
Once you have made all necessary purchases, please carefully review the payment methods. Most Russian online stores accepts regular Visa and MasterCard, but the card I prefer PayPal. Also some Russian stores will send you the goods on delivery and you can pay it when you get to the post office to pick it up.
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Many online stores will offer you to choose the delivery method. So you can come to the office to pick up your purchase personally, and nothing to pay for shipping. The purchase can be delivered to the address indicated, the courier will call you and clarify the most convenient time for you. This type of delivery is most expensive. Also the courier can bring the item to one of the Central metro stations (this service either free or costs pennies). Of course, all these types of delivery is available only to residents of large cities in which there are offices of the company that owns the online store. All other buyers will have to settle the shipment by mail.
Useful advice
If you find it difficult to deal independently with ordering from foreign online store, consult middleman company that will order the item and send it to your address. Typically they take 8-10% of the value of the item with shipping.

Advice 4: How to return the dress to the store

The law "On consumer protection" operates in all territory of Russia and applies to all sellers – whether it's a luxury boutique or a pavilion at a flea market. So you can always return the dress in store , subject to certain mandatory conditions.
How to return the dress to the store
Instruction
1
If claims to the quality of the dress you have, but it does not fit in color, style or size, there is a time limit of 14 days from the date of purchase, when you can exchange or return it to the seller.
2
According to article 25 of the act, to exchange or return a dress you can only for the above reasons, and not because you don't like it. The seller in this case is obliged to first offer you a product of similar quality and purpose to the exchange. Only when no other suitable dress was not among the models, you are obliged to return money for the goods within three days.
3
If you find a defect in the clothing – curves, lines, patches, holes, tightening, you may return a defective product during the year. In this case you should write the application addressed to the Director of the storeand, referring to article 4 of the Law, ask him to refund the amount paid. Attach to the application a copy of the document confirming that the dress was purchased in this storeE. This document is a receipt, which is mandatory to specify the name of the seller. Write the statement in two copies – give one to the store, and the second let you will put the incoming number, his you take.
4
A missing check can replace three witnesses who can confirm that you have purchased a defective outfit from this seller. But if the matter comes before the court such evidence, the court may not find sufficient. So save all your receipts if you are not sure that will be wearing the purchased item.
5
Upon return of clothing in the store met stringent requirements, so there are no signs that it was worn. All the factory tags and labels must be retained and attached to the dress.

Advice 5: How to return money for the bought thing

You bought the goods, but the house found that it does not suit you in size or color. Or maybe you just got caught up in the excitement of shopping, and now I understand that the purchased thing – once. What to do in this case and is it possible to return money?
How to return money for the bought thing
You will need
  • - knowledge of the Law "On consumer rights",
  • - confidence.
Instruction
1
If a product you purchased everything in order, you still can return them within 14 days from the date of purchase, if it is not specified in the list of goods not subject to refund. With all labels and seals must be in place, the packaging is intact, and the bought thing not to have traces of usage. The lack of the receipt does not deprive the buyer of the possibility to request the refund. But in this case it all depends on the seller whether he will go to meet you or not – the law this is not binding.
2
Please note that the law we are talking about the exchange of goods for the same, if it does not fit in size, style, size, color, configuration. And only in case of absence on the same day in the store of goods suitable for replacement, the buyer return the money. That is, if you intend to return the money for the purchased shoes, it is not necessary in the statement to indicate that they have not approached you.
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In large network shops of returning the goods is usually no problem – enough to come back with a passport and complete an application form. Money you must return within three days.
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Differently can be the case with small shops. If the employees of the store refuse, write a statement in two copies to the return of the goods, specifying the name of seller, name of store and address, their passport data, address, and telephone number. In the statement, specify the titles of articles of the Law "On consumer rights" to which you refer. A store employee who received the application must sign it with the date. One signed copy of Express yourself. Can also duplicate statement by email, it usually reads administration.
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As a rule, these steps will be sufficient to convince everyone of the seriousness of your intentions. And, if there are serious grounds for refusal, your demands are met. Otherwise you can contact the Society for the protection of the rights of consumers in your city.
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What to do if an item purchased via the Internet, it wasn't quite how you imagined, and you really don't like? If it is not a product made especially for you on order, you may return it to the store within seven days of receipt. Packaging, the labels must be integers. The seller is obliged to return you the money within ten days from the date of submission of your requirements. The costs of delivering the goods to the seller you are carrying, unless otherwise described in your Agreement with the seller.

Advice 6: Can I return an item purchased in online store

Customers who have made transactions with the online shop, fall under the protection of the point of distance selling law "On protection of consumers' rights. This means that you can recover not only damaged or defective goods, but not suitable by some parameters, or even without any reason.
the return of the purchase in the online store
Shopping at online stores attract with their low prices, in comparison with a shopping offline. But the main benefit is not even that. Not suitable the item can be returned to the online store, regardless of what you purchased. According to the law "On protection of consumer rights", there is a certain list of goods that are non-refundable. But this does not apply to online purchases.

What and when you can return



When buying goods via the Internet, remember that within a week after receiving the goods you have the right to return it to the store, without explaining the reasons. You can not inform the seller that you do not like. And it does not matter exactly what you purchased. It may be difficult technique, and appliances, and even underwear.

And to refuse the goods, even without having received it. That is, during delivery. For example, if you suddenly change your mind. For this you need to notify the online store about your decision. To refer you need to the law "On protection of consumer rights", the paragraph about remote trade. Since it regulates the rights of buyers of online stores.

To purchase you can return, you need to consider some features:
- thing should be product;
- packaging must be intact (for example, preserved the integrity of the box and the fact that it was invested to protect fragile goods);
- all labels must be in place;
- all factory seals must be in place.

The fundamental difference between the return of the goods in a regular store and Internet store – in the latter case is not needed a check. For example, you pay for the goods with credit card or via electronic payment system. All the data about the purchase you already have. Additionally a check is not required.

How to return the item in the online store



After receiving a purchase from an online store, you can take it back to the seller. You have to fill in the return form, which must be applied to the purchase. In it, the seller (store) is required to specify the buyer's rights for refund. Namely:
address of shop (that is his real office offline);
- the period within which the goods can be returned (at least 7 days from the date of delivery);
- the time frame in which to be reimbursed by the funds for the purchase;
- information about how the form should be the product, a refund could be made (the paragraph on labels and seals, package integrity);
- set store contact information.

If at least one item is described in the return form, or such form is absent in the parcel, the seller did not provide all the information about the product. How does this benefit the buyer? The term of refund is increased to three months. Shipping back to the seller paid by the buyer, but the store is obliged to reimburse these funds, unless specified in its Charter. You just pay for shipping their purchase to the store, investing in a parcel filled act return and expect a refund.

It is impossible to return without a good reason in the online store the only things made to order. If they do not fit the parameters (for example, an order different from the actual color), to return a purchase because there is a violation of the purchase contract.

Money for the returned goods, the store shall reimburse within 10 days from the date of signing the withdrawal form by both parties. That is, you and the seller. It is recommended to keep receipts and other documents confirming that Neodesha thing was sent back to the store.
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