You will need
- - a sheet of paper and a stamped envelope or a computer with Internet access;
Conditions of receiving messages defined by the Federal law of our country "About the order of consideration of references of citizens in the Russian Federation", government resolution "About typical regulations of the internal organization of Federal bodies of Executive power" and the administrative regulations of the Ministry of health and social development of the Russian Federation on rendering of the state service "remote" reception of citizens, approved in 2011. Address for letters – 127994, GSP-4, Moscow, rakhmanovsky pereulok, 3. Send a message via email will receive a response in writing.
Emails sent through the official website of the Ministry, along with paper letters received in the Department on work with citizens ' applications and reception of the population of the Department of administration. The data of the authors of these appeals are reviewed and preserved according to the requirements of the Russian legislation to the processing of personal data of citizens.
Messages in electronic form must be sent via the form located at: http://www.minzdravsoc.ru/reception/form. Letter size should not be more than two thousand characters. The appeal may contain one attached file (without archiving) not exceeding 5 MB in format .txt, .doc .pdf, .gif, .jpg, .bmp, .png .tif, .rtf, .xls, .pps .ppt, .pcx, .mkv, .wmv, .mp3, .wma, .avi, .mp4, .mov or .flv.
E-mails within three days register and transmitted depending on the problems in the departments of the Ministry of health, relevant Federal Executive authorities, Executive authorities of constituent entities of the Russian Federation or other institutions. The answer is written on the Internet site of the Ministry of health will be sent according to his choice – either in writing, as described above, or in the form of an electronic document.
Information about your message you can get from 9-00 to 18-00 Monday, Tuesday, Wednesday and Thursday with 9-00 to 16-45 on Friday. Phone number - (495) 627-29-93.
Advice 2 : How to write to the Minister of health
The Russian Constitution guarantees Russians the right to personal or collective appeals to authorities. If the issue cannot be resolved in the structures of local government, the citizen of Russia (or group) has the right to appeal to a higher court. For example, in the Ministry of health and social development. And that letter was accepted for consideration, you must meet certain requirements to drafting and design treatment.
Tune into business harmony. In a state of emotional excitement you will hardly be able to write a coherent text. Besides the confusion the letter will significantly delay the period of its consideration, because the Minister or his assistant would be difficult to capture the essence of the treatment. So don't rush, put in order your thoughts, and only then sit down for the letter. Only then will you be able to explain everything on paper is logical, specific and as informative as possible.
Take a clean sheet of paper and in the upper right corner, write the title, surname and initials of the addressee. In this case it will look like this: to the Minister of health and social development Minister Golikova T. A. For greater reliability line below you can specify another recipient with a note "copy". For Example: Copy. Deputy Minister of health and social development Skvortsova V. I., you Can be sure that a copy of your letter will be transferred to the Deputy Minister.
Below the names of the recipient (s) put your name, initials and address of actual residence. For example: Petrova E. I., residing at... In the case of collective treatment pischite: from a group of hospital workers no. XXX city of Tula (a sign-up sheet attached). However, valid data of the sender and to place at the end of the letter, there is no significant difference.
Next, move the sheet to the left and making the indent with a red line, write the main text of the letter. Think carefully before you write the first line. The fact that the reader "catches" first the top part of the text, his attention and concentration weaken. Try to keep it in the initial words reflected the essence of your application (requests, complaints, suggestions). Then the Minister or his assistant in the first few seconds to understand what was going on. However, this recommendation is not a requirement, it is rather a wish.
The main requirements for the text of the letter are as follows:- intelligibility;- short;- completeness;- courtesy;- literacy.To meet these requirements is not difficult for a modern person, but the perception is very positive.
When I finish writing the main text, this way: With respect, Petrova Evgeniya Ivanovna, date, signature. Or: With respect, employees of the hospital №..., date.
If you decide to send a letter to the Minister of health the official web-site, the task is greatly simplified. As a rule, you will be asked to fill out the templates by following the instructions located here. Normally writing treatment is carried out in steps (3-5 steps). It's very simple.
Send your appeal by registered mail with notification. Thus, after some time, you will have documentary proof that you really sent the letter, actually received by the addressee.