Every gift certificate has a certain validity, and if it has not been used, the offer will automatically lapse. In such cases, return the gift certificate the firm is not possible. If the validity of the gift certificateand has not expired and for some reason you want to return it to the store, do the following actions.
Grab a gift certificateand a check to him and come to the store. Explain to the administrator the reason for the return of the certificateand to present the check. If the administrator refuses to return the card and receive it back, use your right to withdraw from the contract of sale and demand the refund of the amount paid in a legal way.
To do this, write the statement in duplicate to the Director of the company on refusal from the contract of purchase and sale or the contract on performance of works, referring to the RF Law "On protection of consumer rights"; specify in the statement the reason for the refusal of a gift certificateand the conditions on which you are going to return previously purchased certificate (refunds).
Pass the statement to the administrator or the store Manager (firm). It is necessary that on each of the instances was the seal of the company and the date of receipt of the application, which must be supplied by the employee or the head;wait for a response from the company.
Return the certificate and get the money for it, if the company is ready to fulfill your requirements; contact the court to protect their interests if the company for whatever reason, which should be motivated in the letter-response, denied you back for your gift certificate or gave no response in 14 days. In this case, the court will need to provide a receipt proving the purchase, the card, and the second statement, which you have on hand, the company with the refusal, if such followed.