Instruction
1
Before booking, carefully read the terms and conditions of use you acquire rate. In that case, if you are planning to purchase it at a flexible rate, you will have the opportunity to cancel the booking already paid for a ticket, if the fare conditions indicate that it is not refundable after payment, you can get the money for it you will not be able.
2
When ordering a ticket you are asked to specify the method of payment. If you don't produce immediate transfer of money from a credit card, in order to pay it off, you are given a certain period of time. This is usually a day. After this time, if you have not paid your booking, it will be canceled automatically, and any further action you take is not necessary.
3
If you cancel the already paid reservation, if the fare it provides, the amount paid for the ticket will be refunded to the same card that was removed. If the cancellation was the fault of the carrier (the postponement and the date of the flight), no deductions are made. Some carriers offer in case of rejection the reservation is already paid to provide the passenger with a loan in the amount of the ticket cost minus a small penalty for cancellation. Conditions of refund stated on the website.
4
If your itinerary for transit, and you can't carry out at least one of the intermediate rides, your entire reservation may be cancelled. In advance please contact the reservation Department of that company, transportation services of which you decide to use, if possible your ticket may remain subject to the surcharge or additional fee for exchange of ticket.
5
If you need to exchange the ticket, then you can do this also on the site that made the booking. If you are traveling in the same transport companies-partners of the main carrier, you need to make an exchange by contacting reservations on the website or by phone. They will help you to find a convenient transit route. In any case, you will be deducted a fee for a ticket exchange.
6
With train tickets purchased for travel on the territory of our country easier, all the carriage carries a monopoly – OJSC "Russian Railways". You can withdraw from the paid e-ticket on the website and after a while you card or e-wallet will be credited the amount paid for the ticket minus the penalty provided for the cancellation of the trip.