You will need
- - read the contract;
- - call the travel Agency;
- - to find friends.
First, examine the contract on rendering of tourist services. Pay special attention to the paragraph, which stipulates the rights and obligations of the parties. As a rule, a standard contract includes the following conditions: in case of refusal tour in the period from 25 to 15 days before departure, penalties are 30% of the cost of the trip if you refuse to the period from 15 to 10 days, you lose 50%. The closer the departure date, the less likely to get the money back. If it remains from 10 to 4 days, you can count only on 10% of the amount paid, if journey is less than 4 days, you will return nothing.
If you have paid for the trip in advance and prior to remains more than 25 days, you will get most of the amount. Everything will depend on the terms of the contract and what payments were made by the travel Agency. Will keep you from the penalty of damages. It can be the cost of the courier, Bank transfer, etc.
Taking the final decision to abandon the tour, don't delay call to tourist Agency. Call and inform them of the situation. Manager to clarify all the details, the accountant will produce the calculations, and then call you back and inform you about further actions.
If you are not satisfied with the amount that you will be able to return, require documentary proof of expenses. If the money was transferred to the hotel, airline or other partners, and they refuse to return them, there's nothing you can do.
However, there is one way out. Find people who want to buy your tour. Offer it to your relatives, friends, acquaintances, colleagues. If you manage to do it, you will be able to return almost all of the spent sum of money.
In this case, call the travel Agency and tell them that instead you will go your friends. The Manager will need to make changes to a confirmed tour. For this he will need these new tourists. Send email photocopies of their passports or take personally to the Agency. As a rule, changes of this kind is subject to a fine in the amount from 20 to 50 dollars per person. Your friends will pay for the tour and you will get your money back, minus the penalties.
Before booking travel find out about travel insurance. If you are going to the visa country, most likely, it will be included in the tour package. If not, ask to see it you have issued. In case of cancellation of the trip, you can expect to receive the amount specified in the contract. However, first read the terms. In some cases, the insurer reserves the right not to return the money.