Advice 1: How to return auto parts

Motorists know that there are situations when the purchased spare part for the car is not suitable. Sometimes the error allows the seller, who did not place an order. For example, the incorrect year of manufacture or incorrectly recorded the engine number. It happens that the buyer provides incorrect information. Therefore, there is a situation with the return of the parts to the seller.
How to return auto parts
You will need
  • - parts;
  • - documents for refund.
Instruction
1
Remember that according to "Law on consumer rights protection" you will be able to return parts not later than 15 days from the date of purchase. If you do the parts did not fit or you chose it by mistake, and you want to return it to the seller, you have to keep up with deadlines.
2
Bring the documents certifying your identity (passport or driving license). Don't forget to bring a cashier's check that was given to you when making a purchase. Replacement part needs to maintain its original presentation, packaging must be undamaged. In original packaging and in the spare part (if need be) must be present trademarks and labels. If the part does not meet such requirements the seller may refuse to return the money.
3
Complete the product return form. Usually in a standard form for return should indicate the customer name, part number and name of item, quantity of the goods purchased, the cash receipt number, the date of acquisition and the selling price of the parts. Do not forget to specify the reason why you return a spare part.
4
Provide documents for the installation parts on a car certified service station of cars. If you buy an auto part is defective, attach documents to a work order for execution of these repair works the service station. Enter the details of the machine and the category of the work performed. You must show the certificate of the service station to conduct this type of work.
5
Present conclusion about the failure details and documents which prove your payment for work performed on tehstantsii. In the event of a dispute, the seller is entitled to take part in a test or examination, the results of which you will get a refund or refuse to refund.
Note
The repayment period is limited.
Useful advice
Check in advance with the return policy of auto parts.

Advice 2 : How to return parts purchased on the market

The law on consumer protection provides several options where the buyer has the right to return to the market or store is not any or not a quality product, including auto parts.
How to return parts purchased on the market
You will need
  • Auto parts, check, packaging, personal identification, witness testimony, the law "On protection of consumer rights" in printed form.
Instruction
1
Save the original packaging auto parts. Without her to return the item will be difficult.
2
Observe the period within which the consumer has the right to return any product, even if it is not damaged and works fine. The deadline is two weeks from the date of purchase of spare parts for the car.
3
Specify to the seller on the law "on consumer protection". That is where you will be able to find a point about fifteen days, during which you have the right to return any product.
4
Save and hand the salesman a check on the product purchased, if any. However, even if the purchase of spare parts you have not received a check, it is not a good reason for refusing to accept the goods and return the money to him, especially in those cases when the goods are returned due to poor quality.
5
If the seller still refuses to pay damages or claims that automotive spare parts purchased elsewhere, use the testimony of a witness who can confirm the accomplished deal. This information will serve as an alternative to the alert.
6
Write a statement to the return. To him, you must attach either a copy of the receipt (original receipt), issued by the purchase of auto parts or passport details of the person who is the witness to the transaction.
Note
If the auto part was damaged before purchase or its quality was lower than claimed, and the seller refuses to accept the defective goods and compensate the material damage, you have every right to sue for redress.
Useful advice
Receiving from the seller a receipt for the purchased goods, make sure that it was provided: name of the company that employs the seller, and the name of the individual businessman without education of the legal entity; identification number of the seller. No was the seller the check is not valid.

Advice 3 : How to return the part

If bought in the store the item came up to the car or has a defect, it can be returned to the seller under certain conditions. The return policies are determined by the Law on protection of consumer rights.
How to return the part
Instruction
1
Ask at the service station a copy of the workshop's certificate and a certificate stating that the purchased item is defective or just not suited to the car.
2
Contact the seller of the automobile, presenting a cheque for the purchase of spare parts and help service stations within fourteen days from the date of purchase. Write a statement about the complaint. The sample is obliged to give the seller. Attach to the application a check and help STO. Present purchased part.
3
If the part was incorrectly chosen by the seller, the shop is obliged to replace it with "correct" or your money back. The returned parts must meet certain requirements: it must meet consumer quality, it should be no traces of the installation, the package must not be torn, stained. If the part is defective or does not match the number on the packaging, the shop is obliged to return the money or exchange it for another (of your choice). In other cases it can only be exchanged.
4
Keep in mind that the store wouldn't take the part back if it was bought on order. We are not accept return of non-conforming items (which the buyer must notify the purchase) and electrical equipment.
5
If you bought the part was ordered by catalogue, please fill out the return in accordance with article 26.1 of the Law on consumer protection within seven days from the date of purchase. If the information about the order and timing of the refund was not provided at the time of purchase in writing, the parts can be returned within three months.
6
Get the money for the returned part within ten days from the date of submission of the application or claims. Refund parts purchased by catalogue, produced in an amount reduced by the costs of store delivery from customer returned parts.
Useful advice
In order to avoid mistakes show the seller of the car registration certificate of the vehicle or engine number when buying parts.

Advice 4 : How to return the part to the store

Despite the standard equipment of most vehicles, with the purchase of spare parts are quite easy to make a mistake. How to return a carpart in the shopif the discrepancy was discovered after the purchase?
How to return the part to the store
You will need
  • auto parts;
  • check;
  • - a copy of the certificate;
  • - a certificate from a HUNDRED;
  • - agreement of purchase and sale.
Instruction
1
If the store he will pick you up for this detail, and it didn't fit, feel free to ask for replacement parts. Most likely, you will require the preservation packaging, no signs of installation. If you are not able to spoil the item and kept the receipt, as refund or replacement will not.
2
You've probably signed a contract when you purchase, in this case, again, please read the paragraph about the responsibilities of the seller. To protect themselves, some stores auto parts, especially those working with remote orders include the item on the obligatory coordination of the part number with the model of the car. If no such agreement you will not have spent and not received in the mail in the corresponding form, the store may refuse you replacement.
3
Remember the conditions under which the cars are purchasedspare part. Sub-standard or bespoke items are also non-refundable, you should've warned about that at the time of purchase or order.
4
If the repair of your car produces one of the service stations was already established, and shortcomings were identified in the verification process or operation, have them give you a certificate mismatch or the presence of defects. Note: STO must be certified, don't forget to make a copy of the certificate.
5
With this copy, a certificate and cheque will contact the seller, but remember that this can only be done within two weeks from the date of purchase. The seller will give you a sample of statement of claim, write and submit it together with the item.
6
Return of parts ordered by catalogue, draws within three months from the date of purchase. With the exception of the stores, the components of when buying a written commitment to return the wrong item within a week. In this case you will be refunded the cost of the part less the cost to the storeand getting it from the consumer.
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