You will need
- Auto parts, check, packaging, personal identification, witness testimony, the law "On protection of consumer rights" in printed form.
Save the original packaging auto parts. Without her to return the item will be difficult.
Observe the period within which the consumer has the right to return any product, even if it is not damaged and works fine. The deadline is two weeks from the date of purchase of spare parts for the car.
Specify to the seller on the law "on consumer protection". That is where you will be able to find a point about fifteen days, during which you have the right to return any product.
Save and hand the salesman a check on the product purchased, if any. However, even if the purchase of spare parts you have not received a check, it is not a good reason for refusing to accept the goods and return the money to him, especially in those cases when the goods are returned due to poor quality.
If the seller still refuses to pay damages or claims that automotive spare parts purchased elsewhere, use the testimony of a witness who can confirm the accomplished deal. This information will serve as an alternative to the alert.
Write a statement to the return. To him, you must attach either a copy of the receipt (original receipt), issued by the purchase of auto parts or passport details of the person who is the witness to the transaction.
If the auto part was damaged before purchase or its quality was lower than claimed, and the seller refuses to accept the defective goods and compensate the material damage, you have every right to sue for redress.
Receiving from the seller a receipt for the purchased goods, make sure that it was provided: name of the company that employs the seller, and the name of the individual businessman without education of the legal entity; identification number of the seller. No was the seller the check is not valid.