You will need
  • Packaging product, tag product, invoices, and documentation of the seller's witnesses.
Prove that the thing you bought in this store, tent, trading point. Make it easy, since the seller can refuse the sale. Enlist the help of witnesses, people who were with you at the time of purchase.
Look closely at the product packaging, so as to prove that it was purchased in this outlet, you can use the package. It can be the mark of the seller. The box can also be branded and can be given information of the seller.
Require to present documentation of the outlet. It usually needs to be recorded information about your product: article and serial number of the product.
Carefully read the label of the product or the sales receipt if you have it preserved. There can be specified the name of firm or individual entrepreneur.
Make a written complaint in two copies, if the seller is still unlocked or rude. Your appeal should be short and clear. Hard to present their requirements.
Refrain from asking the tone, because you want to seek justice. One copy of the claim give to the seller, and the other take. On it the seller should put a note on the receipt, sign or seal.
If the seller refuses to make a claim, please contact the shopping centre or market. And your question will not be left without attention.
Don't panic, if the employer accuses you of damaging things. You can prove that at the time you purchase the thing was already defective.
Remember that you can request examination. You also have the right to be present during its conduct, that was not violated your interests. For this a written claim request to inform about the time, date and place of the examination.
If the examination confirms that it is you who have ruined the goods, to pay for an expert you have, not the seller. But if the examination reveals marriage, then ask the seller to replace the goods or reduce the price of the product, or refund, or reimbursement for repairs.