To abandon the "Mobile Bankand" you can still apply for the card. It's enough to put the appropriate checkbox in the application. If you missed this item, do not worry. The first month of service is free, and if you manage to disable it within 30 days of receipt of the card, you will not lose anything.
Contact branch of SBERBank. While it is not necessary to go to the branch where you placed your map. To apply for disconnection of service "Mobile Bank" it is necessary to have the passport and the contract registration card or the card itself. Service must be disconnected within 3 working days. Your phone will receive a notification.
Call one of the telephone numbers of customer service SBERBank. Accommodation in Moscow: +7(495)500-00-05, +7(495)788-92-72. Call the numbers listed you can at any time service is available. Please note, the call should be made from that number, for which the "Mobile Bank". The operator can update your passport details, card number or contract number. The service will also be disconnected within 3 working days, and you will receive a notification linked to the card number.
Use the terminal SBERBank. To do this simply insert the card into the terminal and go to the corresponding menu item: "Disable Mobile Bank". Follow the instruction on the screen and wait until your application is accepted. Within 3 working days your phone will receive a message indicating the successful disabling of services.
Lock service "Mobile Bank" and full refusal is not the same thing. In the first case, you simply stop receiving messages about the balance, and deprive themselves of the opportunity to make payments using a mobile phone, and the monthly deductions for the service, as before, will be made.
Advice 2: How can I cancel mobile banking
Mobile Bank is a package of services provided by Sberbank to its customers who are holders of cards of the SavingsBank. Mobile banking allows clients of the SavingsBank to obtain timely access to information relating to Bank cards with your phone. It is very convenient, however, if you no longer wish to use this service, you can block or disable.
As part of these services, the savings Bank sends in real time on your mobile phone client information on the performed with the Bank card operations. This information comes in the form of SMS short text messages. The holder of a credit card can block it from your mobile phone, to receive on request information on transactions, available limit of the card. The Bank requests are sent in form of SMS.
You can block or unblock services of mobile Bank at will. In addition, if you have lost your mobile phone, you can block services, in order to exclude the possibility of obtaining information on your card/cards of third parties. It is necessary to request the service of SBERBank of Russia. And to lock the sim card, you should contact the mobile operator whose sim card was in the phone.
The Bank may also block the service in case if you have on the account are not sufficient to pay for mobile Bank funds. And if payment for the card account is done on several phones, services will be blocked for all phones. Sberbank in fact lock mobile Bank will send to every device by SMS. Unlock services will occur automatically as soon as they are paid. In this case, upon resumption of services SMS will come to all mobile phones.
In that case, if you wish to opt out of receiving services of the mobile Bank, you as the primary card holder must apply to the division of the SavingsBank of Russia at the place of conducting the account of your primary card and fill out an application.
If your card account, which is currently provided mobile services of the Bank, will be closed, the savings Bank will automatically disable services without execution of your application.