Instruction
1
Refunds can be done by Bank card or cash at the point of CONTACT or Migom. Directly you can withdraw money on cards of Alfa-Bank, Bank "Opening" or RosEvroBank. Transfer of funds is instant, sometimes delayed by 20-30 minutes. For plastic cards of other banks, the transfer may take up to seven business days. When you withdraw money in any manner there is a Commission in the amount of not less than 3%. Additional fees may apply the Bank or of a cash settlement. There are ways to withdraw money without a fee, but they are quite complex and can be regarded as a fraud.
2
To return the cash transferred to another wallet, you need to protect payment protection code. When transferring funds will be generated four-digit code known only to the sender of the payment. The recipient of funds will see that the payment is made, but will not be able to use the money until you receive from the payer's protection code. Thus the money remains frozen on the account of the sender until then, until code entered (then the money will go to the receiver) or until the end of the term of protection (then the money back to the sender). The validity of the protection code selected by the sender. It can range from 1 to 365 days.
3
If the payee has not complied with its obligations, and the payment was not protected by the protection code, the refund becomes more complicated. You first need to write a letter to support Yandex.Money. Will consider blocking wallet of the recipient, so that he could not withdraw from the system the moneywas obtained illegally. Then you need to contact the police Department at the place of residence. A written statement shall be grounds for investigation, the results of which if there is evidence that the money will be transferred back to sender's account.
