In the archives there are certain rules for processing the requests citizens, legal persons and authorities, therefore, the key to success is the observance of simple rules.First, the query must contain information about the sender. For the individual's surname, name and patronymic name, organization name and identifying details.
Secondly, in the text of the requestand must include your return address, or the employees of the archive simply will not be able to send you the answer.
Thirdly, it is necessary to clearly formulate your question. If you set out to gather information about their ancestors, it is not necessary to describe in detail the history of his family. Do not need to formulate vague wishes, the wording of the question should be given special attention. The fact is that according to the regulations of the appeals and the requestAMI citizens and organizations, your request will first be reviewed by the head of the archive. The supervisor will determine the classification of the identity question: a genealogical, thematic or socio-legal. Based on the nature of the requestand the head of the archive, pass it for execution to the appropriate Department. It is clear that the more vague the wording, the more likely the misidentification of the nature of the requestand the appointment of its contractor. The query will "walk" from Department to Department, but in the meantime you will wait for a response.
Finally, it is necessary to define the scope of the information requested, for example, chronological or territorial. It is useless to ask to find all of your namesakes, you must specify the chronological period and geographic scope to search for their relatives.
The fulfillment of these requests is a priority of the archive. If military service (work) took place in several military units, inquiries are made for each military unit separately indicating the year and month of arrival and departure. In confirmation of the injury or disease the number of hospital in which treatment was completed.
The order of execution of queries in the archive. Requests to the archive do with the personal treatment of citizens by mail and email. Execution of queries in the archive organized by the presence in the request the following data: the name of the applicant institution (or surname, name and patronymic for an individual), mailing address, topic, timeframe of the requested information.