To restore access to email start with the standard method, which is the most simple and straightforward. To begin with we note that to restore access to email, you can use go to the link "Remind password" which is located bottom left, click on it and go to the recovery page access. After going to the recovery page access to email, the system will send "password recovery" on the phone number that was tied to the box. But first you need to confirm that you are a real user and not a robot. To do this, enter the code in the picture into the box and press "Get code by SMS". Next, a window opens "Enter code" and enter in the field "confirmation Code" that came on the phone number via SMS. Then create a new password, confirm it and click "Log in".
To restore the mails using the second method, you will need to remember certain details from the life of the email. It so happens that the access to recovery email block the lost phone number that was associated with the drawer. That is why you will have to use another system recovery. First you need to go back to the beginning. Follow the link "Remind password" and you can see in the lower right corner, underlined with a dotted line "I Have no access to a telephone", press and follow the link. Now you need to fill in all the fields that are available on this page, and click submit. Then waiting for a response from support.
In the case where all the ways are not suitable, just use another email and directly to write a letter in support of company mail.ru with a request to restore access to specific e-mail and explain that all the ways to restore the access is not suitable.
Advice 2 : How can I restore mail
To log into your email Inbox, you need to remember a username and password. There are various ways of restoring access to the e-mail for those users who for some reason can't log in to your own email page.
You will need
- - access to the Internet;
- - mobile phone
Use password recovery if you forgot it. In the main window of the mail program click the link: "Forgot password?" or similar.
Select one of the proposed options for changes to personal data to gain access to his email page. Such capabilities are: the secret question and your answer additional e-mail, mobile phone.
If you chose the option: "Change password using mobile phone", enter in the appropriate field of your room. If he will match those which you specified during the registration process, the mail system will be allowed to enter a new password.
By staying on the option "security question", find the list of the secret question that you answered during registration or enter your. Then enter the answer to the secret question. It needs to be exactly the same as you. If the answer is correct, you will have the opportunity to change the password to your mailbox.
Using the possibility of "Additional e-mail", in the field provided, enter the additional email address you provided during registration box. Open the specified drawer, there should be an email with a link to change password.
If your email is registered, for example, on the server Mail.ru use the password recovery system (link given below).
In the field provided, enter your username and click "Next". To recover the password, select one of the offered ways.
Enter your phone number without dashes and spaces. You will receive a text message containing a special code. Enter the received code in the appropriate field and press "Enter".
Then add the new password again and press Enter. To password different reliability, use at least six digits and letters of different register.
Enter the new password to log in to your mailbox. Password recovery in other mail systems basically according to the same algorithm.