To restore access to email start with the standard method, which is the most simple and straightforward. To begin with we note that to restore access to email, you can use go to the link "Remind password" which is located bottom left, click on it and go to the recovery page access. After going to the recovery page access to email, the system will send "password recovery" on the phone number that was tied to the box. But first you need to confirm that you are a real user and not a robot. To do this, enter the code in the picture into the box and press "Get code by SMS". Next, a window opens "Enter code" and enter in the field "confirmation Code" that came on the phone number via SMS. Then create a new password, confirm it and click "Log in".
To restore the mails using the second method, you will need to remember certain details from the life of the email. It so happens that the access to recovery email block the lost phone number that was associated with the drawer. That is why you will have to use another system recovery. First you need to go back to the beginning. Follow the link "Remind password" and you can see in the lower right corner, underlined with a dotted line "I Have no access to a telephone", press and follow the link. Now you need to fill in all the fields that are available on this page, and click submit. Then waiting for a response from support.
In the case where all the ways are not suitable, just use another email and directly to write a letter in support of company mail.ru with a request to restore access to specific e-mail and explain that all the ways to restore the access is not suitable.