The return of defective products, including clothing, is not uncommon among today's consumers. Things with certain production deficiencies are fairly common, and buyers can choose from a few of the requirements that can be presented to the seller.

So, you can simply return the defective garment to a full refund of the amount of money that was paid for it. In addition, the buyer may return the defective thing and the demand to replace it with the same product or thing other brand with recalculation of the price. To select a specific requirement, the consumer may, at its sole discretion. The seller of clothes may not influence his decision.


The timing of the return of the rejected clothes



Any defective product, including defective clothing, can be returned to the seller within the warranty period, which is set to the appropriate thing. If the specified time for any reason is not defined, the period of defect and return is two years, which shall run from the date of receipt of the items by buyer.

If you purchased the defective clothing is seasonal, designed to be worn at certain times of the year, then the warranty period is calculated since the start of the respective season.

If the sale was carried out in the online store, and the goods were sent by mail, the specified period starts with the receipt of clothes in postal organizations or other means.

What you need to do to return defective clothing?



The buyer of defective clothing to return goods to the seller is enough to apply with the appropriate application. Thing defective also will be returned to seller, and subject to availability, are attached to the statement of commodity or cash vouchers. The absence of such checks could not be considered a basis for denial of the claim on the return.

The statement should initially be in writing, to painting authorized representative of seller acknowledging the receipt of appropriate treatment. If the seller refuses to return money to the buyer or meet other stated requirements, the buyer of defective clothing should be treated in the public organization, the CPS, and if necessary make a claim in the courts.