How to connect
To connect "Sberbank Online" is possible through an ATM or self-service terminal or by calling toll-free to Russia to offer contact center: 8 (800) 555 5550 or +7 (495) 500 5550. To the plastic card, which connects and services, needs to be connected service "Mobile Bank". On the registered phone number will receive one-time passwords to confirm transactions. After a short registration procedure, the user receives a ten-digit ID and password. These data will be used to create a personal account in the system "Sberbank Online", they may not be disclosed to third parties.
How to login to the system
It can be done on the official website of "Sberbank" or through a special application for mobile devices. After the system approves the ID and password obtained during registration, they can be replaced on their own. When you first log into Sberbank Online, which may require the introduction of one-time password sent to their mobile number. A receipt with the list password confirmations, you can also print the device self-service Bank. If data is entered incorrectly three consecutive times, the login will be locked for one hour. In this case you can contact support for a new password.
How to extend system capabilities
After you log in to your personal account on the main page displays the data about existing credit cards, accounts and deposits, credits, other personal information, as well as the available options. List of services offered by the system "Sberbank Online" is possible to extend by contacting the Bank with your passport for the conclusion of the Universal contract of Bank service."
Security measures
According to specialists of Sberbank system online customer service as secure as possible. However, they are strongly advised to adhere to certain security measures. So, to enter the private office will never require your card details, telephone number or any other confidential information. If you see a request for something else besides the ID and password, stop using the system and contact the Bank. The same should be done if the "Sberbank Online" requires a password to cancel operations. It is also necessary to remember that Bank employees will never call customers asking them to provide their personal details.
