You will need
- - Hairdryer
- - a written application;
- - warranty card.
To return the Hairdryer to the store and get money for it or swap it for a different model is possible only in case, if you find that the equipment does not meet the stated in the documents of the quality and the warranty period has not yet come to an end. In all other situations the shop is not obliged to accept the goods back as the dryer is an electrical device that is included in the list of goods of proper quality cannot be exchanged or returned. Thus, you will not be able to return the Hairdryer only for the reason that he did not come to you in color or size.
If you find that the new dryer has stopped working, blowing hot or cold air and to do other things, find the receipt for his purchase and warranty card. Make a statement of complaint in two copies and your passport, equipment and data documents to the store where you purchased this product.
Hand one copy of the claim to the seller or the store administrator and the second will ask him to put signature on receipt of the claim. According to paragraph 1 of article 18 of the Law "On protection of consumer rights", you may submit the following requirements: a free repair of broken things, exchange it for another product, a refund or a commensurate reduction of its cost. And if because of defective goods you have incurred any damages, claim and compensation.
By law the shop is obliged to satisfy your requirements within 10 days from the date of delivery of the claim. Or he can perform an examination that will confirm or, on the contrary, deny the fact of inadequate quality of the goods. Time then will report from the date of receipt of the conclusion. Also, you have the right to conduct an independent examination, the money for which will pay the one who is guilty in failure. For each delayed day the shop will have to pay you a penalty of 1% of the amount of goods.