Advice 1: How to write off cell phone

Some phones are entered in a special database, which is used for the control of its location. When replacing you will need to write off this phone to further his data was not in the registration list. Also the phone can be in other databases, for example, in the database "1C: Accounting". Here in case of loss or damage to the telephone for cancellation please refer to the General conditions.
How to write off cell phone
If you for any reason do not want the imei number of your phone was in the base register cell phones, call the number given to you at check documents, and ask them to remove your phone from the base. Please note that this procedure can be done only in case of confirmation of you owning this phone camera.
Contact customer service Department of your network operator in order to write off your phone. In this case please note that you need to have the appropriate documents confirming the legality of owning a phone, and the documents proving the identity (passport, military ID, seaman's book, etc.).
If you want to write off your phone with the database in the program "1C: Accounting" and other accounting programs business enterprise, be guided by reason for cancellation: failure, obsolescence, loss and so on. Also set out whether the amortization period. If the phone is broken beyond repair or lost before the period of full recovery of cost, write off it on company expenses.
Be sure to take it into account when writing off the relevant conclusions of the service center. If the phone is still listed on the account 10 "Materials", use for disposal issuance requirements-invoice, after which it write off as lost in an inventory and household accessories.
If the cost of the phone was written off in expenses, write off it as a lost phone, you can use the document "Act MB-8" as the inventory. This action is especially important when working in "1C: Accounting". All can depend on adopted in your company accounting policy and the state of attenuation device at this time.
Useful advice
Don't write off a phone before the end of its service life.

Advice 2: Where the money goes from your phone

Sometimes the subscribers of cellular operators notice that someone "eats up" the balance. They blame the operators, they, in turn, blame all the troubles of the users, explaining that their carelessness. However, blame can be and those and others.
Where the money goes from your phone

What could be the error subscribers

Money balance of the mobile phone can suddenly disappear due to unlocked keypad. The device being in your bag or pocket, when accidentally pressed to call someone, for example, to a short number. If this number belongs to a company that provides entertainment services, the balance will end very quickly, because the minute of conversation costs a lot of money.

Also the balance may be zero in the automatic updates of programs installed on the phone. If the subscriber is not connected unlimited Internet, such an operation will cost a pretty penny, as the update weighs a lot of Megabytes.

You should pay attention to those services which were previously connected to. For example, subscribers of mobile operator MTS, at the conclusion of the contract, the system automatically connects the service "Beep". According to experts of the contact centre, the service is free, but that privilege is only for 30 days. After a month for the service will be charged the monthly fee.

Money balance can disappear in that case, if you ran into a cheater or unwittingly, subscribes to the service. For example, some sites to activate account please enter your phone number, reply to SMS code that must be entered in the appropriate field. After performing this operation, you can connect any kind of entertainment service on third party website. You can also give their money to the swindler. Therefore, never enter your phone number, or at least view reviews on online!

When cheat mobile operators

To write off the money from the account can and the operator, modifying the terms of the tariff plan. Let's say you have connected the rate, under the terms of which the cost of one minute of incoming call cost one ruble. After 3 months the operator had increased the price without notifying you about it. To return the funds in this case is rather difficult, as the operators often on your site register that the action is temporary, and after some period the prices will be changed.

You can also reset the balance by activating the service and not waiting for the operation. For example, you decided to connect the service to provide unlimited Internet. Your phone received information that the service will be activated within a few minutes. You started to actively use mobile Internet. But after some time realized that the output of the network is not free. Operators can withdraw, citing the fact that the message with the words "Service connected. Pleasant communication" was not sent to your phone, that service was not yet available to you. In this case, you can write a complaint to the head of the Department.

How to find out where the money went

To understand where the money goes from your phone, contact the call center of your mobile operator, it is possible to come to the office to make a phone call. You can also order the details on the official website of the company. But for this you will need a password which will be sent to you in the form of SMS messages.

If you think that the funds were illegally written off, write a complaint. Must describe in the application the whole situation in great detail.

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