Instruction
1
Call the support center of your operator to find out what the money is removed from your phone. The number to contact the specialist for MTS - 8 800 250 0890 for subscribers of Beeline– 8 800 700 0611 and users of MegaFon - 8 800 550 05 00. You can learn more about the connected paid services and subscriptions, selecting the appropriate item in the voice menu or by asking an operator until a connection with him. Usually large sums of money are removed from the phone if the caller randomly draws the paid newsletter subscription of any Internet resource. In this case, the specialist support center will help you figure out why from your phone to withdraw money, and disable unnecessary options.
2
Take advantage of the personal Cabinet on the website of your mobile operator. See the sections "My services" and "My subscriptions" to see whether you are connected to unnecessary paid services. Here you can unsubscribe from the respective services. In addition, your itemized bill with your number in the appropriate section of the personal account. In some cases, a large amount of money is deducted from the subscriber's account because of frequent calls or send messages to foreign countries, long daily conversations, and perform other actions within your tariff. If you are not satisfied with high costs, change your rate by opening the appropriate section.
3
Contact the phone store for your carrier to know for what the money is removed from your phone. The experts will check your room and provide a list of connected services. At your request they can also disable any of them on the spot.