Instruction
1
Try to log on to your page in a social network "Vkontakte" using your personal login and password. If the page has been hacked, you will see a notification, indicating the reason for blocking its validity period and other data. If your login and password for entering the website have used another user of the social network, you will see his name and a photo from the page. In the event that you breach any of the rules, you will also see this notice. Depending on the reason for the blocking you will need to perform certain actions to gain access to the page.
2
If you see a message that the page was hacked, but tech support managed to find the attacker and temporarily freeze the village, click on the link going from the text. You will be taken to a page to create a new password to log in to your profile. After you specify it you will be asked to find more ways to improve the security of your personal page, and then you will be redirected to your profile.
3
In the event that you breach the various rules of the site, such as insulting other users, spamming, posting banned movies and photos, etc. page may be frozen as a certain number of days and forever. The latter measure is used most often in respect of a user who has broken the rules. If this is your first or second offense, the access to the page will be returned automatically after a specified number of days. You can also speed up the process by performing certain actions.
4
Please contact our technical support social network "Vkontakte" link at the bottom of the page or just writing a letter to the address support@vkontakte.ru. Inform that your page was frozen. Support staff will inform you how to proceed.
5
Click on the link "How to speed up the process," which is listed below, messages from the administration about the freezing of the page. You will be prompted to enter your phone number, then enter in the special field of the received code to verify your identity. Fill in the form specifying your old and new phone numbers specified when registering address e-mail country and city in which you reside. In the field "Your comment", indicate what time and why the page was frozen. Now you will need to attach a scanned copy of your passport and a personal picture on the open page "Vkontakte". After sending the form and check your data administration access profile will be restored within 1-2 days.