Proper installation of the tablet



Check the packaging of the tablet. Perhaps there is a bootable disk with the necessary programs and services to successfully connect the device with your computer. In addition, the tablet must necessarily accompany the user's guide, which lists the characteristics of the organization of the data transmission.

Find out what system configuration is sufficient to successfully connect the tablet with the computer. Perhaps your computer or laptop is outdated and does not support communication with a device such as a tablet. In this case, you must update the configuration to the specified minimum requirements.


Check the operation of the USB cable. Maybe it has cracks or tears, and therefore the connection between the two devices is not established. Replace the cable with a new one. Also make sure that the USB socket to which you connect the tablet is in working condition. Determine this is possible by connecting the tablet to a different free slot.

System setup



Exit all unnecessary programs and processes in the system currently running by pressing the key combination "Ctrl + Alt + Del". Often they take quite a lot of resources, therefore the system is slow, and determining by the computer the connected device takes too much time. Disable system antivirus and firewall, as these programs quite often block the connection of new devices, considering the suspicious process.

Connect the tablet to the computer and make a note of the task bar. It should appear the icon, stating that the system detected a new device. Click on it and follow the on screen instructions to complete the installation. Make sure you have an active Internet connection because the system may attempt to load the missing drivers in the network. If you connect the tablet icon on the taskbar does not appear, click Provo-click the icon "My computer" and select "system Properties". Next, run the "device Manager" and look in the list of the new, unnamed device. Click on it and go through the procedure of installing drivers manually.

For assistance, contact technical support at the manufacturer of the tablet via the contact information provided in the user manual. Also you can email tech support the operating system on its official website, if, in your opinion, there is a problem with it.