After the decision, the Bank informs the client about the loan approval or denial in the receipt of funds through SMS, call or e-mail.
If the client is waiting for a long time, but never received the notification of the Bank's decision, you can call the Manager on work with clients and find out all the information.
Not less popular way to learn about the loan approval or the refusal to issue is to use the hotline. Call is usually free. The client shall personally call the Bank, since the operator can update personal information, known only to those who directly applied for the loan.
The hotline operator, the Bank may ask for the number and series of passport and full name of the client who issued the passport in any Department or branch of the Bank filed an application for the loan. After obtaining these data the customer can contact the Bank's security service and to ask additional questions to clarify certain points.
When applying for a loan online you can read the decision of the Bank almost instantly. Not to forget, the decision is preliminary. The loan will have to carry out in one of the offices or branches where you want to present all the documents listed on the website of the Bank.