Advice 1: What if when talking on skype lost sound

To determine why the sound disappears, you need to check the sound settings in the system, the speed of the Internet connection and make sure that the computer does not have viruses. In addition, the problems can be due to incorrect microphone settings or speaker.
What if when talking on skype lost sound

Why sound disappears?

Sometimes this situation when, after Skype lost sound on the computer. But up to this point everything worked fine. And again came the sound, you have to restart the computer. In such a situation you need to reinstall drivers for sound and driver DirectX. In addition, you need to scan your computer for viruses, this problem can occur because of this. Alternatively, you can try to restore the system to the control point when the sound worked fine.

The sound may skip or be interrupted for another reason – low speed Internet connection. If the sound "floats", it is also connected with the Internet. The only solution in such situation is the transition to a faster rate or change service provider. In addition, there may be a problem in the modem or Wi-Fi router – they may have low bandwidth or not be corrupted.

Problems with the equipment

If during a call on Skype the other person lost the sound, it doesn't work or your microphone or with speakers of the interlocutor. The first thing to do is to determine who is to blame for this problem. For this you need to make a call to another subscriber from your list of contacts. If he can't hear you, the problem lies in your microphone. If he hears you perfectly, then MIC everything is fine and the problem lies in the computer your first companion.

And your companion need to ensure that speakers everything is in order – for example, turn any music file or make a test call the robot on Skype. And to check the speaker settings, go to menu "start" select "control Panel" then go to "Sound" and click 2 times on "Dynamics". You must then go to the "Levels" tab and make sure the volume slider is not at zero. Otherwise, you need to move the slider, for example, to 40. To save changes, click "OK".

If the sound disappears you have, then you need to the same way to test your speakers and microphone of the interlocutor. To disappear and the sound in Skype is also maybe due to the fact that you or your companion badly calibrated microphone. Rather have low volume for microphone. For this you need to check the level of volume by going to 'start – control Panel – Sound – Recording – Microphone". In this window you should set higher microphone volume by moving the slider to the right.

Advice 2: What to do if you lost Internet access?

Quite often lost access to the Internet . The reasons why this occurs may be different from cable to network connection settings in the operating system. They all require careful study to solve.
What to do if you lost Internet access?
Note: if you don't know how to contact a firm that provides Internet access (the ISP), the chances to solve the problem is much smaller, and can immediately proceed to step 3.

Situations when the Internet is gone for no apparent reason, occur infrequently. First, make sure that the provider You have everything in order, ie no debt for the Internet, as well as Troubleshooting and preventive maintenance by the provider. It is recommended to check the official website provider - often they can get even with zero balance. If the site works, then the problem is in payment or the provider being any work - respecting provider will definitely report this on the website. Call the provider and specify all the information about the payment. A fairly common situation when the user is sure that the funds on the account, but they are out there. Also ask your ISP to check the visibility of your visibility.
If the provider does not see you - try to switch the wire from the router (if included) directly to the computer. If even after that the provider still cannot see your MAC address, it is most likely the problem is in the wire AFTER the router, or RJ-45 connector. In this case, a continuity test of wire and crimped a new wire, it is recommended to talk with the provider about this issue.
In the case that the ISP sees ONLY your computer is most likely the problem is in the router. Try to reset the router to factory settings use the manual for operation. If the reset did not solve the problem - most likely the router is faulty, try to replace.
If the balance is right, your ISP sees your MAC address and no maintenance on his part no - go to next step.
Now check for the local network. To do this, press Win+R on your computer, type the word "ping" and then the address of your nearest on the route of the device. Most often it is the router: if the wire from computer goes to it, then you need to write his address. The most common one is or
If the packets do not go (i.e. no lines appear at intervals of about 1 sec) - check your router, check the condition of the cable and reliability of its connections to the ports on the computer and the router. If everything is in order, but the packets still don't go restart the router. If the packets have successfully delivered to the device, then everything should be fine, Internet was gone because of this.
If not - look on the back of your system unit, most often in the place where is inserted the Internet cable, there is a green lamp. Will not burn or blinks - problem in the network card or its drivers. Try to reinstall the drivers and check its external condition - it could easily burn.
If the light stays on, but the packets still don't go, or packets are normally transmitted to the device, but no Internet, most likely the problem is in the software settings of your computer.
Open the control center network and sharing, locate your active connection, then click properties, then Protocol TCP version 4. The standard and most common integration scheme (ISP - router - computer), the router often he gives out all the right ' for normal operation through DHCP. If it is written some settings in the fields - just in case, write them down, and then select automatic IP settings, and in the fields of the DNS write and This servers Google. They are reliable and always work.
If you absolutely can not imagine the scheme of work antivirus utilities, architecture of the organization network configuration and operation principles of operating systems - refer to a specialist, because subsequent actions without proper knowledge to perform not recommended.

When all else fails and still no Internet - it may be a consequence of the activity of viruses. For starters, you can try to restore the system settings. For this you will need the AVZ, have to download it on another device that has Internet access (preferably from the official site he is often first in search). When will the archive, it is simple enough to unpack, since the program does not require installation, and run the program avz.exe. After click on "File" in the menu bar, then "system Restore".
Mark these on the image items, and then click "Run checked" operation. Then check Internet access.
If You did everything carefully, but still nothing helps - it is recommended to call a specialist, because problem may be in the registry of the operating system and the firmware of the router. At least You can tell the master everything that has already been tried.
All the above methods are not applicable to connection via USB modem and is only partially applicable to ADSL connections.
Useful advice
Is sometimes lost the Internet due to the activity of third-party programs, firewalls or anti-viruses. Try closing all possible programs in background, and to suspend the anti-virus. If access to the Internet there, then by process of elimination you need to establish which program is the problem, then take action.

Also try a different browser.
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