Before turning to the President, submit the complaint directly to the organization, which is obliged to solve the necessary question. This can be the situation in the public sector, in education, science, culture. The competence of the President includes defense, security, law enforcement and more. Complaint to the management company, the Board of education, the Supervisory authorities can lead to positive results. In any case, in the organization where you applied, you are required to give a written answer.
It's likely that your issue will solve, and without the intervention of the head of state or his administration. If this happens, scan the statement and the answer which you have given. They can be attached to the letter.
Go to the main page presidential website. In the lower right column you will see a link "Official network resources of the President." Clicking on it, you will receive a list of sites and social networks. Find the link "Send a letter to the President" and leave this page. There you will find rules of treatment, which should be read carefully. The bottom of the page you will find the address to send letters by regular mail and click "Send letter". Click on it and go to the next page.
On the page that can directly send a letter, you can choose how you would like to get an answer. You can write an email or a regular letterm. Put a dot in the appropriate column.
Carefully fill out the questionnaire. It includes the most common questions that you probably already answered when registering on various websites or social networks. You must indicate the surname, name and patronymic, e-mail, phone number, social status, country and region.
Write actual treatment. Try very clearly and briefly formulate the problem. The text of the letter should not exceed 2,000 characters. Other documents can be attached. But the attachment size should not exceed 5 MB. So try to optimize the files before you attach them to the letter.
After you send the letter, you should come to a response from the presidential administration that it received and considered. Some time later you will receive a response from the structure, which is competent to solution your question.