Instruction
1
Run a full scan of your computer. As objects scan, select all logical drives and RAM. As a scan profile, select "Deep scan". Wait for the procedure. In this mode, the computer runs slower, so any operations during this process is not recommended. If your antivirus software detects infected files, it will quarantine them.
2
Now go into "Quarantine". Each antivirus program is the path to the Quarantine tab may be different. Just be sure to explore the menu, antivirus and you'll find this tab. For example, the antivirus program ESET NOD32 in order to open the folder "Quarantine", it is necessary in the main program menu select "utilities". Then from the list of utilities to choose "Quarantine".
3
After you open the "Quarantine" to see what files are put there antivirus. Should specify the "file Size", "Name of object" and "Cause". In the line "Cause" indicates the file name and virus type. Quarantined viruses are completely inactive and cannot harm the computer. Let's see if any of the infected files you need. If so, you can restore them and try to clean.
4
Now click with the right mouse button on the file you want to remove from quarantine. A context menu will appear. Click "Delete". The virus will be removed from your computer.
5
If the file is not deleted, then the file is a system file. That is, without this, it operating system cannot run. System files cannot be deleted. Because the virus isolated in quarantine, it no longer applies, then this file will not harm your computer. Even more is saved in the folder "Quarantine".