You will need
- - access to the Internet;
- - passport;
- - a representative office of the company.
If you want within a network to change one rate to another, this can be done through on-line access, and resorting to off-line methods. Open the official Internet site of your service provider (for example, Beeline, MegaFon, MTS, etc.) and from the drop-down list, select your region. Then find the tab "Connection and disconnection of tariffs" or "tariffs", go for it. Look in the list of tariff plans the one that you want to go, open it. Learn about how you can make the transition (usually indicated USSD-request). When switching to another tariff plan, you will automatically abandon the old.
In addition, on the main page of your company's website you can go to the "Service Guide" (MegaFon) or the "Internet assistant" (for MTS) and get access to the management of tariff plans from your Personal account. To register for this service, enter it on the link, click "Get password" and follow the instructions of the program.
Contact the information and referral service of your network provider's cellular service at one of the following phones: 0890 (for MTS), 0500 (MegaFon), 0611 (Beeline), 611 (Tele2). Follow the instructions of IVR or contact the network operator, calling him my passport and explained the problem.
Visit your nearest salon-representation of your mobile operator. To find its location, go to the main page of the official website of the cellular company, select your region, go to the tab "Help and support" and select the item "Our offices" or something similar (depends on the operator). When you visit a salon you must have a passport.