Instruction
1
Determine what the problem is. Depends on who you will contact to return the money. If the payment was made via terminal without any technical problems, you received a check, for further clarifications will need to contact the organization, which you paid money. For example, it will need to do if you made the account, but they never came. To prove the fact of payment will help the receipt of the payment terminal.
2
For cancellation of the performed payment, call the company that you sent money. In some cases, mobile operators and other firms will be able to meet you, cancelling the transaction. The money you will be able to return in either cash or, for example, by transfer to an account in your cell phone if a payment was planned to make there.
3
If the problem occurred while using the terminal, that is, he was not given a delivery or a check, reported the error and returned the money, call the company installing and operating this equipment. The phone number is usually indicated on the terminal. During a call hold for a representative and explain to him the essence of the problem. Your friend will be able to explain to you what to do in this situation. Most likely, you will need to visit the office of the company owning the terminal to return the money.
4
When the failure of the company to reimburse you for the damage you can apply to the service for protection of consumer rights. It will help you to solve the problem without the court, which in most cases does not make sense due to the small amounts sent through payment terminals.