Instruction
1
You can contact the operator directly by calling reference services 0890. However, initially you will be in the voice menu, where you are prompted to press a certain button on the phone to receive this or that information. To be able to manage teams, log in to the tone mode by pressing the asterisk on your keyboard.
2
Press "0" for establishing a relationship with an employee call center. You can do this at any time, without waiting for the voice menu instructions. Wait for a while (if all operators are busy, you will be told the approximate waiting time for a response), and you will hear the voice of helpdesk callers. It is best to call in the morning or the evening as during the day, waiting for a response usually takes at least 5-7 minutes.
3
To contact MTS directly, not only mobile, but also landline. First dial the country code – "eight", then the code of your city and then - 766 01 66. You will be in the voice menu, where there are the same commands as when dialing from a mobile phone. While both methods of dialing the operator are free if you are in the area of the MTS network.
4
If you want to ask a question that does not require an urgent answer, you can do it through the official website of the operator. Also, this method is suitable for those who is not a subscriber of MTS. The transition to the relevant section by following the link on the main page. Complete the personal information, including your phone number or e-mail, depending on how you want to answer. Your appeal will be considered in turn, and you will receive a response within a few business days.