If you have forgotten your password or user name, or someone managed to hack your account and change the password, there are several ways to restore the account, in addition to recognition on the photo.
First, you need to find your account. For this step you can use the e-mail address or your phone number. After you successfully managed to identify your account, you will be redirected to the password reset page.
If everything is OK, check the contact details that you will have to be requested, then click reset password. After that, a verification code will be sent to you email address or phone number. Enter the confirmation code in the appropriate box on the website and you will be able to regain control of their account.
If you manage to access your account, and if you suspect your account was hacked, immediately change your password and update contact information. Make sure to remove all email addresses or phone numbers that you indicated, or for which today you do not have access.
Sometimes it is not possible to restore your page in Facebook, using the methods described above. For example, if you do not have access to e-mail or phone number you used when registering. In that case, Facebook allows you to specify a new email address that the administration will use to contact you.
To begin this process, click on the appropriate link in the lower right corner on the page "password Recovery". You will be given the opportunity to answer the security question and reset the password on the spot.
If you can't answer the security question, Facebook gives you the opportunity to choose a few trusted friends that can help you to recover your account. The friends you selected will receive a code from Facebook. After you have collected all codes from your friends, you can present them to the administration of the social network, and reset the password.
How to do it?
First, you need to find your account. For this step you can use the e-mail address or your phone number. After you successfully managed to identify your account, you will be redirected to the password reset page.
Before proceeding with the restoration of access, please check if this is really your page.
If everything is OK, check the contact details that you will have to be requested, then click reset password. After that, a verification code will be sent to you email address or phone number. Enter the confirmation code in the appropriate box on the website and you will be able to regain control of their account.
If you manage to access your account, and if you suspect your account was hacked, immediately change your password and update contact information. Make sure to remove all email addresses or phone numbers that you indicated, or for which today you do not have access.
If registration data is unavailable
Sometimes it is not possible to restore your page in Facebook, using the methods described above. For example, if you do not have access to e-mail or phone number you used when registering. In that case, Facebook allows you to specify a new email address that the administration will use to contact you.
To begin this process, click on the appropriate link in the lower right corner on the page "password Recovery". You will be given the opportunity to answer the security question and reset the password on the spot.
After you answer the secret question, you will have to wait 24 hours before you can access your account. This option is provided as additional precautionary measures.
Help friends
If you can't answer the security question, Facebook gives you the opportunity to choose a few trusted friends that can help you to recover your account. The friends you selected will receive a code from Facebook. After you have collected all codes from your friends, you can present them to the administration of the social network, and reset the password.