You will need
- - access to telephone;
- - access to the Internet.
If your service operator – "Beeline", go to the following address: https://uslugi.beeline.ru/. Create an account to log into the "my account". The steps to do this you can read the below login form in the system, you will need access to your phone.
Go to control tariff plan and select one that it does not require a subscription fee. Also check the list of additional connected services to you and disable those which your account is periodically debited with some amount. In the absence of Internet access please contact the help Desk of the company by calling the number 0600.
If you use the services of "MTS", which occasionally have to pay a subscription fee, go to the website https://login.mts.ru/amserver/UI/Login and act according to the instructions of the system. In the settings change the tariff plan of the services, or disconnect services, which provides subscription fee.
To change tariff plan and service, or disable additional features provided to you by company "Megaphone" on a fee basis, you can use the special control menu "Service Guide". Learn how to connect your phone, you can by clicking on the following link: https://www.serviceguide.megafonmoscow.ru/.
Further, following the instructions of the menu, follow the steps to disable subscription fees. You can also use the 0500 number for communication with the operator if you do not have access to the Internet or "Service guide" cannot be connected for any reason. You can also contact the offices of the customer service centers of the company located in your city.
Periodically check the terms of service, some of them may eventually be set monthly fee.
Advice 2: How to find out the monthly fee
What the subscription fee is now connected to your SIM card? Does not involve a charge the tariff? This issue is of interest to each subscriber of any cellular network. There are several ways to find the answer.
Try to find the balance, and then during the day absolutely do not use the phone for any paid services (calls, messages, Internet). On prepaid fares monthly fee for the services, if any, often is deducted in equal installments every day. The next day, again check the balance - if it changed? If Yes, the monthly fee for any set of services available. Multiply the difference between yesterday's and today's balance by 30, and you will see how much you have to pay for these services per month.
Note that some operators a subscription fee for some services is written off once a month even with a prepaid rate. Some third-party content providers write off the funds for subscription to their services every few days.
Call the support service of the operator. Ask what services with a monthly fee you signed, and does the subscription fee of the tariff. If necessary, discard some of these services or change the rate.
If the subscription fee is charged for unlimited Internet or unlimited calls within the network or on your favorite numbers or unlimited sending of MMS messages, the service cost is low, and you actively use it, to abandon it is unwise. Without such services, you will surely spend much more money than her (you can even try to calculate how much more).
Some operators find out the rate and the list of connected services can be found via SIM-menu or a personal account on the website. Will you stay to watch the parameters of the rate and the cost of each of the services on the website or ask them from a consultant.
If every few days from the account your phone is charged an unusually large amount, although you never called and sent messages, perhaps you subscribed to the service to third-party content provider. Sign you up unknowingly to children or relatives, having bought on advertising on questionable sites and not bothering to pre-acquainted with its rules. Also it could especially make strangers who you once gave the phone to make an urgent call for a couple minutes."
Call support operator and ask the counselor to inform you, in favor of what the content provider was charged. If the Advisor does not give you the phone content provider, try to find it on their own name using search engines. See a counselor the content provider and ask them to disable all subscriptions. Sometimes it is necessary to do it yourself, by sending the special message number with the command "STOP" or similar.
If a subscription has not stopped, again, call support operator and ask him to enable service blocking payments to content providers. Different operators it is called differently. Note that while you may lose the ability to use mobile transfer.
Some operators impose paid services in advance by connecting them immediately when purchasing the SIM card. This can be, for example, Voicemail or replace the beeps with melodies. Subscription fee for such Intrusive service starts to be charged immediately, but after a period, usually equal to two weeks. If you find that subscribed to this service, be sure to discard it by asking the consultant to disable it or tell you how to do it.
Advice 3: How to disable additional services MTS
The operator "MTS" offers its customers two options of services and subscriptions. Depending on what you have connected, will be selected and the method to disable (only in some cases). The fact that there are also universal options deactivation that can be used in both cases.
Disabling many services is routed through the send USSD request to the operator. However, each of these requests may be your code. To obtain, visit the official website of the company. Type in the search bar the name of the desired option, mark it. After the transition to the new page, click "Disable". There will be specified, how and in what rooms you will be able to deactivate.
However, there is a system through which you can disable and subscription and service without having to find additional rooms. This system is called the "Internet Assistant". It is easy to find on the official website of the operator "MTS". If you have never used the system, you will have to register for it (that is, to set your personal password for authorization). There are two options, and you can use the one that is most convenient for you: send USSD command *111*25# or call the number 1118.
On the main page "Internet Assistant" there are two fields. In the first one enter your mobile phone number, and the second – set password. Please note: this room is eight.
As soon as you are login and you will be taken in the management menu, open the column to the left, under "Subscriptions". The screen will display all that you previously activated. Next to each of them the inscription "Remove subscription". Click on it to remove the subscription.
For refusal of any services MTS go to another section, it's called "Tariffs and services". In it you will need the Manage. Once you click on it, you will see a list of all current on your services. In addition to information about the cost of each service you see the button "Disable".