You will need
  • computer;
  • - access to the Internet;
  • - mobile phone code or password recovery, if you remember him.
Instruction
1
If you forgot your payment password, go to page where you need to enter the link to "Remember the payment password". You will open a form with a button "Get SMS". Click on it and wait for the message that should come within 24 hours.
2
After receiving SMS on the main page of the system displays a message that you have reset the old password. Click on the link and enter the code from the sent SMS in its intended form.
Then create a new password and try not to forget.
3
In the absence of a linked phone, you can restore the payment password, if you remember the recovery code that was specified during registration in the system. To do this, click on the link "forgot payment password" available on every page where you need to enter.
4
Wait for the letter to the email address you provided during registration. In any case, check your spam folder: it can get there. If the letter is nowhere, contact customer support at support@yandex.ru
5
On receiving the letter click on the link and on the opened page, enter in the form your date of birth and your recovery code. If you enter everything correctly, the system will prompt you to create a new payment password.
After five unsuccessful attempts, the possibility of recovering the password is temporarily blocked, as you should in this case contact support and follow their instructions.
6
The alternative is to submit the website request to link your mobile phone to your wallet, wait for SMS with the recovery code and enter it into the desired shape similar to the first step.