Advice 1: How to recover archive messages in Agent

If you lose the entire archive of correspondence, most programs for messaging offers different options, one of which is backup files. In the "Agent Mail.ru" it has its own recovery system.
How to recover archive messages in Agent
You will need
  • Software Agent Mail.ru.
Instruction
1
First of all, you need to run the program for instant messaging between users of the network mail.ru. To do this, double-click the icon of the logo of the program on the desktop. It can also be run via the start menu ("All programs").
2
To view archive messages to a specific contact from your list you need to open the list, right-click the contact and select the same option. If viewing the desired message failed, it is recommended to try method restore files via email to mail.ru. Since this feature became available relatively recently, some messages may not be displayed.
3
Most of these programs saves all changes to the messages archive on your hard drive. In "Agent Mail.ru" also there is this function that saves data in hidden files. To view these files, you must activate the option to show hidden and system files. To do this, open any window "Windows Explorer", click the top menu "Tools" and select "folder options". In the window that opens click the View tab and check the box for "Show hidden files and folders".
4
Now navigate to the folder that contains hidden files with files messages contacts. Open the document with any text editor such as "Notepad" or "Wordpad". By default, the data files are located in the account folder or the Application Data directory in the same custom folder.
5
To save the archive files of correspondence in another directory you should click the top menu "File" and select "Save as" (in plain text editor). In the file save dialog box to specify the name and future location. Then click the "Save" button or press the Enter key.

Advice 2 : How to delete history email agent

Message history, and recycle bin desktop computer, always needs to be purified. On the one hand, storing long and insignificant conversations takes up little space in the mailbox system. But over the years of active virtual communication weight of the archive can significantly reduce the amount of post limit mail.ru.
How to delete history email agent
You will need
  • – the name and password of the mail account in mail.ru and the installed application Mail.ru Agent for regular cleaning of the archive;
  • – computer with access to the Internet for remote cleaning of the archive of saved messages.
Instruction
1
Start Mail.ru Agent. In the dialog, enter the name and password on your mail account and click "Log in . After downloading, you must choose a companion, in correspondence with which you want to delete. If the archive needs to be completely cleaned, you should turn to clean out the archive of messages each contact.
2
Click on a contact, right-click and in the dialog box, click "message Archive . There is another way to enter the archive. Open the dialog box with the selected source by double-clicking the mouse on the contact. In the upper left corner is a button "Archive .
3
Select the desired to delete the message in the left section of the window. It should be remembered that the archive sinhroniziruete messages in Inbox, Outbox, and common folder for all messages with the selected source. To remove some messages from the dialog, you can use the search box on the right side of the dialog box. An archive allows you to select the messages manually by scrolling through the entire history of correspondence. In order to delete a message, select it by single clicking the left mouse button and click on the button "Delete in the right menu block. But if you want to completely clear history, you should use the function "Delete all located in the same part of the dialog box.
4
Use the remote method to remove the archive in case if you are using a computer that is not running Mail.ru Agent. To do this, open the portal mail.ru and log in to your mailbox. Then click on the "message Archive Mail.ru Agent located in the left vertical menu of the page. After that, the system will again prompt you to enter a password into the system and after a successful authentication, remote access to the archive will be received. All history of conversations is stored on the contacts. Enough to choose a companion, in correspondence with which you want to delete and select messages. After clicking the "Delete correspondence with the source disappears forever.

Advice 3 : How to recover messages in the agent

Restoring correspondence in most messengers occurs in one scenario – viewing log file folders. However mail.ru invented a new convenient way to store correspondence.
How to recover messages in the agent
Instruction
1
Enjoy viewing the history of messages in a mail agent using the context menu of the desired contact. Select "message Archive". If the history was deleted all data, you can recover with the help of mailbox. Please note that this feature has appeared recently in the list of services, because the complete history, starting with the beginning of the conversation with the contact, may not be available.
2
Open your Inbox, you sign in to the mail agent. In the list of received mail, find the letter, the themes which indicate the marked mail agent. Please note that in some versions of the program must be enabled to send messages to Inbox. This is done on the program settings tab in the notification for incoming messages.
3
Review the entries on the computer, many clients for the exchange message store information with the history of messages on the hard disk, mail agent here is no exception. To view, activate show hidden files and folders on your computer (control Panel-folder options-View-Show hidden folders and files). Go to the location keep logs of the program and open it using Notepad.
4
Next time make a backup copy of such data in a separate text file. Sometimes the document is deleted when you clear the history of messages, but for some versions it remains in its original form. Directory of finding such a file – based Application Data in the user folder of the operating system on the local disk. When you open it, you may need to open and MRA and Roaming, but may depend on user settings and version of the program. The visibility of the folders must be configured, otherwise the directory and contents are not available for viewing.
Useful advice
Set the password to your profile, messengers, to deny viewing the history of messages.

Advice 4 : How to restore the archives of the Agent

To restore archives of correspondence, the greater part of the messengers for one scenario with logs view users. However mail.ru there is a special convenient method for storing the correspondence, much simplify the process.
How to restore the archives of the Agent
Instruction
1
Start viewing message history of the mail agent using the context menu of the required contact. Go to the tab "Archive messages". If you delete all data from the history you can recover with the help of your Inbox. This feature has only recently appeared in the list of services of the resource, so to restore the entire archive of correspondence from the beginning may fail. If needed, update your version of "Agent".
2
Go to your Inbox, with which you make the entrance to the "Agent". In the list of received emails you find those topics which are marked "Agent". Please note that some versions of the program have the function of sending messages in any mailbox. To enable it in the settings menu of incoming messages.
3
Review the application logs on the computer. Many customers messaging store history on the hard drive and the mail agent also becomes an exception. To view, enable display the computer hidden files and folders. You can do this in "control Panel", selecting "folder options" and "Show hidden files and folders". Open the folder with the logs of the program and read them with Notepad.
4
Don't forget to make backup copies of such data in a separate text file. This document is sometimes removed after cleaning the message history, but some versions leave it in its original form. These files are located in the Application Data folder in the user menu on the local disk of the operating system. After opening folder, you may need to open Roaming and MRA, but it all depends on user settings and software version. It is necessary to configure the visibility of folders, otherwise the directory and its contents to view will be unavailable.
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