Advice 1: How to contact the head of the train

In the path of a passenger train can be folded emergency situations with passengers. To solve the problem of passengers can only be the head of the train. How can I contact the head of the train?
The head of the train is always connected
How to catch a train? Every stop the train at stations large and small for passengers provides the ability to walk, but some of the passengers, confident that in time for the train departure, travel to the station building to the ATM, nearby shops for groceries and often, not calculating the time lag from the train. How to be in this situation? Do not panic, you need to find the head of the station, and in his absence the duty station, explain the situation and give him your name, train number, car and seat. Radio contact with the train Manager or the driver and behind the passenger train, even without identity documents, without additional fees, issue a ticket to the station, where it will be unloaded his Luggage. Also to extend the validity of the ticket to the station of arrival.
To catch a train is not easy
If the disease is caught in the road. It so happens that the passenger feels unwell and need medical help. In this case, contact the head of the train through the guide, he will report to the head personally or give to a sick passenger on the chain guides. The head of the train is also in radio contact with the chief of station, the next station, where it will stop and the patient will meet the ambulance. If the passenger is going to need hospitalization, he will extend the ticket on the train, but not more than 10 days, if within 4 hours to inform the chief of the station where the passenger went.
In the train without a ticket. How often passengers escorted a relative or friend, and in the bustle of the passenger ticket remains with the mourners. The train departs, the conductor collects the tickets, and the passenger doesn't have a ticket. As quickly as possible, you need to call those who have a ticket, and explain the next steps. He should immediately contact the head of the station and give him a ticket, but no more than 3 hours after train departure. The station master will contact the train Manager, who will contact the chief of the station where you will need to submit information on vacant and occupied places in the cars and at the station the passenger will be able to renew the ticket and quietly to follow their route.
Useful advice
When boarding the train, check for any remaining tickets with the mourners.

Do not leave your car during Parking of the train, he might be late and to go ahead of time.

Advice 2 : Where are the forgotten in the train things

To return forgotten on the train thing, you need to know what refund is and where it can be stored abandoned property. The chances to get him back greatly increase if the loss to immediately report to the duty station.
Where are the forgotten in the train things
Things get lost in the train, not only for distraction, the causes can be many: the delay after a brief stop emotional meeting, forgetfulness is caused by the disease. Therefore, the rules of Russian Railways, this situation provided and there is a special order governing the surrender, storage and return of lost property to its owner.

Where the things left in the train?

The first to find out about that in one of the passenger trains was found a forgotten citizen of property, it is the duty of the station the station where it is detected. If the thing picked up a fair companion, then he shall offer it to this employee of the railroad. In that case, if it was found by the conductor, it acts according to the rule and delivers the forgotten passenger property to the head of the train, which passes it on receipt to the attendant at the train station end station. Here forgotten in the train thing is determined in a specially allocated for this purpose.

Often left citizens property finds the duty of the police, who inspects every new composition. In this case, on the finding is informed the person on duty on station and is it documented: an act with binding detailed description of the lost property and the presence of the person who done it. Next it goes into the Luggage compartment of the station. Here find stored among the forgotten and found items for 30 days.

But in practice this period is much increased, as the railway workers hope that the owner of the property will try to return it. Usually found in the train things are stored until then, until all of the cells intended for storage of such finds, is filled. After that the procedure for their transfer to the pawnshop to implement and cover the costs for storage in the Luggage compartment of station.

Are chances back the forgotten in the car thing?

If the time to notice the loss and in the near future to contact the person on duty on station in the host city, the probability to return their property large. On the forum of employees of the Railways has been a lot of gratitude to the guides and employees of transport militia from those passengers who were able to return to their homes, forgotten in the train.

How to return left the train thing?

Forgetful passenger must prove that he is the owner of the thing. To this end, he writes a statement which specifies the exact signs of their property, and if it has locks, it provides them the keys. Then, after checking the documents of a citizen, the head of the station shall request the results of the lost in the train of thing to its owner.
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