How to write a claim for the furniture

The excitement of purchasing new furniture can be spoiled by defects detected. This may be an incomplete grade, the violation of the packaging, chips, size mismatch, etc. In this case, you need to immediately make a complaint to the seller bought the furniture and send it for review to the claims Department of a trading company. While you are entitled to claim under the law "On consumer protection" (paragraph 1 of article 18) to request the most convenient way to resolve the dispute by choice.

Instruction

1. Write the claim in writing, because the design of such a document is not regulated by any acts of the current legislation of the Russian Federation. Complete details of the seller at the top right of the sheet. You can copy them from the contract of purchase and sale of furniture, which you signed at purchase.
   Next, specify your surname, name, patronymic, place of residence and be sure the contact phone number.
   In the center write the title of the document "Statement".
2. In the recital of the statements describe the situation. Specify the date of conclusion of the contract and the cost of purchased furniture. Describe, in detail, defects and reasons of their origin, which seem most likely. Let the time when they were seen. so the shop will be easier to identify at what stage the damage occurred set.
   In the recital of the statements describe the situation. Specify the date of conclusion of the contract and the cost of purchased furniture. Describe, in detail, defects and reasons of their origin, which seem most likely. Let the time when they were seen. Thus, the store will be easier to identify at what stage the damage occurred set.
   Specify your requirements to the seller. It may be, in accordance with the "Law on the protection of consumers' rights:
   • replacement for a similar product of this brand or another (allocation of cost)
   • the reduction in the price of the original (in proportion to the violations)
   • the elimination of defects or compensation of expenses for repair
   • return of goods and termination of the agreement concluded with the return of the paid amounts.
3. Date and personal signature. List all attached documents or copies of them. These documents you may require in the future, so keep the originals or copies (if that will push the representative of the trading organization).