The phone is not connected to the computer
Why the owners of Nokia phones can't connect your phone to the computer? Options can be many, for example, often dropped the phone, dropped it in a puddle or wet in the rain. Common causes are a faulty cord or connector. In the case of a USB cord, it can be easily checked by connecting the phone via another cord. But if faulty connector, then there is only one option – to contact the service center.
Also, there are times when the phone is connected to the computer device responds, and the computer no. The phone most likely "feels" that the USB connector can be charged, and activates this mode. And the computer, in turn, sees in it only the consumer, but the device itself does not see.
In this case, there are several solutions to the problem. The first is to install the driver on the phone. They usually have on the disk that comes with the phone, or on the official website of the manufacturer. The second option is to install a program on your computer NokiaPCSuite that the computer could recognize the device. The program is also available on your installation CD.
Tips for solving problems with connecting the phone
So, if the computer doesn't recognize Nokia phone when connected via USB cord, there are some universal methods that can help to solve this problem.
First you need to make sure that uses a proprietary USB cable Nokia and that the cord is properly connected to both the computer and the phone. Method sometimes helps to turn off mobile phone and switch it on again. You can also try to remove the battery from the phone, and then install it again to restart. In addition, you can restart your computer.
If possible, you need to check the phone connection on the other computer. Thus, it is possible to understand what is the problem in your phone or your computer.
Also the computer must have installed an application NokiaSuite. You need to make sure that you use the latest version of this program (to check for updates via the menu item software update NokiaSuite). Even if everything is fine – sometimes it helps to completely reinstall the application.
The Nokia devices have different modes of connectivity, with which you can experiment – "mass storage mode", "mode of transmission of multimedia files, etc.
If still nothing helps, reset the phone to factory settings. This is exactly supposed to solve the problem of connecting to the computer.
Advice 2 : How to install the usb driver for the phone
Install a USBdrivers required for the interoperability of computer with a mobile device in data transfer mode or modem. Many manufacturers include in the package special connecting cables for computer communication with the phone. Some of them imply the installation of drivers.
Insert the CD included in the package in your computer and follow the recommendations in the setup wizard (if you have a disk) or install the required USBdrivers manually.
Download the archive with the necessary drivers from the website of the manufacturer of the mobile device and unzip the downloaded files to a folder on the desktop.
Connect mobile device and computer using a USB cable connection, and wait until you define a new device on the computer screen in the tool window "found new hardware Wizard".
Apply a check mark on "install from a list or specific location" and click "Next" to confirm the command.
Apply a check mark on "Include this location in the search" and click "Browse" to open the way to created on the desktop folder with the files drivers.
Click "Next" to confirm your choice and wait for a new dialog box with a message about the successful completion of the installation process.
Click "finish" to confirm and apply your changes and repeat the above sequence of actions in the tool Wizard "add new hardware".
Wait until you see the message of the master about the successful installation of new equipment and disconnect the mobile device.
Please re-connect your phone to the computer to check the modes and go to glavnoe menu of the Windows operating system by pressing the "start" button to perform operation check and update driver USB host controller 2.0.
Open the context menu of the object "Computer" click right mouse button and select "Manage".
Open the link "utilities" and select "device Manager".
Click "Devices by type" in menu "View" and open the context menu of the item "USB 2.0 EHCI host controller" click the right mouse button.
Use the command "Update driver" and select "install the software Automatically (recommended)".
Click "Next" to execute the command and confirm application of the selected change by clicking "Finish".