How to write a claim for shoes

A new pair of shoes might be a good acquisition, and can be a source of unforeseen problems, if you were not careful enough or marriage emerged soon after purchase. In any case, you may take advantage of the warranty issued by the seller to replace the shoes or refund. For this, first and foremost, you should make a claim on the quality of the product and to contact the trading organization where you purchased the shoes.

Instruction

1. Write a letter of claim in a free written form on standard A4 sheet. In the upper right corner, traditionally assigned rules of registration of business documents under details, specify the name, ownership and address from the retailer. Write the job and personal data (surname, name and patronymic) of the head of the firm, which actually addressed the claim. Below we will forward your details (name, address and telephone number). In the center of the sheet write the name of the document "Claim".
2. The main part of the start with establishing the fact of purchase of a pair of shoes at a specific store, citing existing supporting documents (receipt, warranty certificate). Then describe identified after the purchase of the disadvantages of this pair of shoes.
3. Describe your requirements, which can be replaced on the same pair of shoes, lower cost, elimination of defects (repair) or refund. Be sure to include the reference to article 18 item 1 of the Law "On protection of consumer rights", according to which you are entitled to fulfill one of your requirements.
4. In the final part, specify a period that is allotted by the Law for consideration of your claim. And inform about your intentions to apply to the court for further proceedings, if the seller is not taken to meet your legal requirements. List the applications that will be addition to your letter (receipt and warranty).
5. Sign the claim and date of its compilation. Make a letter in two copies, one of which (with return receipt) will stay with you.