How to book railway ticket

Booking train tickets available one way only – by telephoning the service center. The acquisition of travel documents is possible and through the Internet, but in case of rejection of their refund on the card will be made within 7-30 calendar days.

Instruction

1. Use the system search for available seats in long-distance trains on the official website of JSC "Russian Railways". To do this, enter in the corresponding field the point of departure and destination, date of departure. If the request is not found free seats in the room, choose another travel option.
2. Call Unified information service center of JSC "Russian Railways" on the phone [phone]. Call in Russia is free, the service is available at any time of the day.
3. Wait until the operator answers, inform him the train number, departure date, departure point and destination. Give the passport details of passengers. At the end of the data entry operator will confirm the booking and will announce the final cost of travel documents.
4. Keep in mind that to book tickets only on long-distance trains, which pass through the territory of the Russian Federation, CIS and Baltic countries. You cannot book a ticket on the train Moscow – Kaliningrad, passing in transit through the territory of Lithuania, and on trains in Europe.
5. Visit the service centre railway Agency. Remember, you must do so within three days from the date of booking of tickets.
6. Pay the cost of the train tickets.
7. Get the tickets in hand, check the passport details and the names of the passengers.
8. Purchase tickets on the website of JSC "Russian Railways" and Moscow railway Agency. For transaction registration required. Payment is made by credit card. Keep in mind that after the payment you need to get the tickets on the basis of the order, which will come via e-mail.