Why commercial offer refuse?
Usually, a business offer is the first stage of negotiations: the client has not yet decided with whom he will work, suppliers or contractors waiting for his decision and trying to draw attention to himself. Commercial offers sent tens is an opportunity to show yourself in the best light, to describe all the possibilities and create a potential partner a good impression. Once the decision is made, all bids received go to the folder with promising contacts in case you have to change the artist - and in this situation it is important to properly prepare a letter of rejection, retaining for himself the possibility of re-treatment.
The ethics of refusal
In the rejection letter it is important to show respect for the other person - his offer was worthy, he took the time to discuss details, though not leading to the conclusion of the contract, and expects you to decisions, even if negative.
Refusal is issued on the letterhead of the company in electronic or paper form, depending on the situation. Standards of business communication require designated topic of the letter was neutral, without a negative - suited phrase "Response to your offer", "On cooperation", "work". Choose the topic that the recipient has used in his letter. To use for emails auto-answer topics, for example, RE: Commercial offer", it is undesirable, to avoid any feeling of neglect to the destination.
Nothing new in the appeal to the interlocutor for this kind of emails please use first name, if known, with the addition of the word "Dear". At the end of treatment is an exclamation point or a comma, depending on specific to your company design standards letters. Another important element of the written refusal to the proposal, which was sent to you and that, actually, you say no. The link better to insert at the beginning of the letter, immediately after the call - "In response to your request from 6.08.12...", "For proposal of 9 may...".
Definitely need to Express the regret of failure. If the letter with the proposal attached documents or informational materials that indicate that you received them and tried them - for example, "Thank you for a detailed presentation, our specialists got acquainted with the information provided, but, unfortunately, we are forced to cancel your services". Do not forget to specify the cause of failure, if you are authorized to do it - for example, if an offer does not meet the conditions of the tender. The choice of more lucrative offers as the reason for the failure is traditionally not made public.
Advice 2: How to politely refuse to work
The interview not only a representative of a company evaluates a potential employee, but also Vice versa. It happens that people are looking for work, and ready to take on the staff, but the applicant was dissatisfied with the interview and the offer of the employer. In this case you should be able to politely refuse the job.
Report your failure as early as possible. It is advisable to do it during the interview, if you decided that the work this organization does not suit you. If you decided after the interview, call the HR Department and explain that you will not be able to go to work on the appointed day. Not just come without warning because the user is counting on you. In addition, the HR Department will need additional time to find a new employee.
Do not take your rejection of the work as a tragedy. Sometimes people are shy, afraid to announce his decision, and even a long time, genuinely hating the company and hoping to quickly leave. If the conditions of work do not suit you, feel free to refuse. Nothing bad will happen, the employer will just find another employee. Adequate guidance is always sympathetic to such situations.
If possible, try to politely argue your refusal. Of course, it is not necessary to tell you that you did not like the hiring Manager, or what do you think the head is not too smart and adequate person. Correct rejection of work is not even close to you the ability to try again to get a job in the same company. The most polite and correct argument in this case is an invitation to another, more suitable position.
Try not to go into details and tell you about all the events that persuaded you to abandon this work. Let your conversation with the employer will be short. Be polite, apologize for the inconvenience and wish to source good day, and company prosperity. You can also Express regret about the fact that you have to abandon such interesting work. Don't overdo it: your speech should not turn into a flood of flattery.
Advice 3: How to write a correct failure
A letter of rejection is a very specific part of business correspondence. It should be a negative response to a request from a customer or a partner's offer. With the recipient of the letter, it is important to maintain good relations. To explicitly Express their position, but not to offend the recipient and to leave a favorable impression, follow the basic rules of writing for the refusal.
You will need
- - official form of the organization;
Make a draft of the letter. Do not neglect this stage of preparation of the document. It will allow you to put your ideas in order and to choose the most correct phrase.
Start the text with traditional appeals to the recipient: "Dear Ivan Ivanovich!" or "Dear Mr. DOE!". Do not use other language, because the written waiver of a formal nature.
In the upper left corner, specify the addressee of the letter: company name, position, surname, initials of the employee or the surname and initials of the individual. Information about your company will be presented on the official form in the upper right corner.
Write the main part of the document. First, repeat the request or offer. Of course, no need to completely rewrite the text of the document. Quite a few words to Express its essence, using the traditional speed business communication: "In accordance with your request for a copy of the order ..." or "In response to your request to extend the period of preferential crediting to announce...".
Then list the reasons for the refusal. The explanation for the negative response should be brief, logical, solid indeed, but not sharp in shape. Do not misrepresent the situation, do not bring non-existent facts and implausible arguments. Possibly confirm their words with references to laws and regulations. But do not go to extremes. Overloading the letter with lengthy explanations and wordy apology, you run the risk of even more angering the recipient.
The final part of the letter begin with a standard language that allows you to remain polite but firm in his decision: "in view of the above facts, we, unfortunately, have to refuse to cooperate with your company" or "we regret to inform about the impossibility of further extending lines of credit".
Try to soften the refusal. With this purpose, inform the addressee about other partnership opportunities, about new services of your company that he can use on concessional terms, to be refiled its request after a certain time, etc. All information must be completely reliable and relevant.
Re-read the draft letter. Fix the errors, make the necessary additions and amendments. Print the waiver on the official letterhead of the organization, sign at the head and send it to the recipient.