You will need
- auto parts;
- - a copy of the certificate;
- - a certificate from a HUNDRED;
- - agreement of purchase and sale.
If the store he will pick you up for this detail, and it didn't fit, feel free to ask for replacement parts. Most likely, you will require the preservation packaging, no signs of installation. If you are not able to spoil the item and kept the receipt, as refund or replacement will not.
You've probably signed a contract when you purchase, in this case, again, please read the paragraph about the responsibilities of the seller. To protect themselves, some stores auto parts, especially those working with remote orders include the item on the obligatory coordination of the part number with the model of the car. If no such agreement you will not have spent and not received in the mail in the corresponding form, the store may refuse you replacement.
Remember the conditions under which the cars are purchasedspare part. Sub-standard or bespoke items are also non-refundable, you should've warned about that at the time of purchase or order.
If the repair of your car produces one of the service stations was already established, and shortcomings were identified in the verification process or operation, have them give you a certificate mismatch or the presence of defects. Note: STO must be certified, don't forget to make a copy of the certificate.
With this copy, a certificate and cheque will contact the seller, but remember that this can only be done within two weeks from the date of purchase. The seller will give you a sample of statement of claim, write and submit it together with the item.
Return of parts ordered by catalogue, draws within three months from the date of purchase. With the exception of the stores, the components of when buying a written commitment to return the wrong item within a week. In this case you will be refunded the cost of the part less the cost to the storeand getting it from the consumer.