Instruction
1
Dial the following numbers to contact the operator MegaFon directly and free. Subscribers in Russia can call support on the phone 8-800-550-05-00. In addition, there are regional reference. For example, in the Ural branch of MegaFon is 8-922-111-05-00, calls her subscribers in the region absolutely free from anywhere in the world.
2
After the connection is established, the voice menu will guide you in the selection of the desired information section. Switching the phone keys at the direction of the sound assistant, you will be able to learn information about the rate, balance, connecting or disconnecting mobile services. To save time, click on phone from the number "0" and connection is established with the operator support.
3
Send a question through SMS by typing 0500. When the subscriber in the Russian Federation the fee for sending an SMS is not charged. When you stay abroad, the billing will be on roaming rates.
4
Get advice, Express your wishes via the Internet: in the section "Support" on the website of the company. To do this, choose the tab "Ask a question in chat" or "email us". Taking advantage of the "chat Online consultant MegaFon", will receive a decision in real time, if you choose the second option - you will get answers to your specified email address within a few days.
5
To communicate with representatives of the cellular operator, to find the necessary information on the pages of the most popular social networks. For example, in the official "Megaphone" on the website "Vkontakte" counseling occurs both via private messages and in the topic discussions.
6
Every major city has a network of salons of communication of the largest cellular operator. Turning to salon managers will assist in resolving any issues relating to mobile services of the company the Megaphone.
7
Each subscriber decides for himself and chooses convenient methods to communicate with the operator MegaFon directly and free. The organization has created good conditions for the implementation of feedback from their customers.