You will need
- - passport or any other document confirming the personality.
Contact the nearest subscriber service Department of your cellular operator of your city. If your SIM-card registered to a specific person, you need documents, if a SIM card registered to you, take any proof of identity document such as a passport or military ID.
It is also advisable to get the blocked SIM-card operator. In the case when a blocked SIM card registered to another person, his being in the service center of your operator will be required. There you can re-register the owner of the SIM card, if in the future it will be convenient for both of you.
Wait until the employees of customer service Department will check your documents and will reissue your SIMcard. Please note that at the time of your appeal to office workers customer service on your personal account should not be negative balance.
If your SIM card was not registered to any name, it is best to keep your documents you received with it when buying it, if any are left, but usually problems with the re-issue of unregistered SIM cards does not happen. In the future, better register card in your name.
If a similar situation occurred with the SIM card of any other operator, also contact customer service Department of your city. Reissue of SIM card will take you no more than 10 minutes, provided that you will not have any problems with the documents and the indebtedness on the account was missing.
Please note that locking the SIMcard, you will not get the opportunity to return on information: numbers of phonebook contacts, SMS messages, call information and so on.
Be careful when you enter security codes.
Advice 2: How to transfer money life
Due to the constant fight against competitors, mobile operators develop and provide its customers with additional services that promotes instant solution to many problems one of which is now deserted, the balance in the account. Now "life" allows you to transfer funds to another subscriber, now zero the account balance for the user is not a problem, as a friend or family member can translate at any time the remaining amount from your account.
You will need
- Mobile phone and telephone number.
As always at the most inopportune moment when you had to make an important call, did not have enough money in the account. Then you have to quickly remember which of the loved ones can quickly translate the missing funds.
This operation is called a "balance Transfer". In order you can transfer money, request a friend or relative, who like you is a subscriber of the network "life".
To learn that you need help, send a message to the number 124 with text: SOS, space, and the caller's telephone number in the national format. This message is free, the recipient will see your request almost instantly and can transfer the money.
There are 3 options for transferring funds.Money transfer can be made by request. For this first typed *111*, then the subscriber's number in the national format, which you plan to transfer a certain amount, after * amount #. Press the call button.
You can call *124#, to select the category of the "balance Transfer", indicate the number and amount of money.
Surgery also may be done using the message. This should send a message to the number 124 with text PEREVOD, space, number in the national format and specify the required transfer amount.
However, the operator has a list of stores that do not belong to the customer service center, the addresses can be found by visiting the website. In such cases, the service "balance Transfer" begins to act only after 21 days after connecting to the network.
To find out whether a store to the service center, you can still one way: to try and have someone from the friends funds to the account or to request payment. If this function is not connected, the subscriber receives a message from the operator stating the date from which the service will be available.
One day, a customer cannot request a balance transfer more than three times.
To transfer funds to anyone, the main thing to be individual subscriber "life".
Advice 3: How to unlock SIM card
The simcard stores messages, phone numbers, videos, photos and much more, which can be very important or even secret information. Below this information is not made available to third parties sim card protected by PIN code (access code to the map), which is issued together with the sim card and includes four digits. After entering it three times incorrectly, sim card will be blocked. In this case, you must know how to unlock it.
Use one issued to you upon purchase of the sim card PUK-code, which consists of nine digits. After entering the mobile phone screen will appear a proposal to replace the PIN code that you have to come up with themselves. After this procedure, the sim card razblokirovat, and you will be able to use the phone.
If you incorrectly entered ten times, the PUK code, then you need to contact the main office of your mobile operator with your passport, where you will either give the code or replace old simcard to the new one. In the last case, to recover information that was stored on the map, it will be impossible, but you can use the same phone number and tariff plan.
Some mobile operators can provide the PUK code on the phone. To do this, call the toll free phone number of the operator, name your passport data and other information that can be requested from the operator. If all the data you call right, you say code.
Some mobile phones you can unlock, dial: **05*PUK*new PIN*new PIN#.
To prevent the possibility of blocking of sim card due to incorrect code is typed, turn off your mobile phone function PIN. But in this case, remember that in case you lose your phone your data held on your sim card, you will be able to take advantage of outsiders.
If the sim card has been blocked due to incorrectly entered the PUK code, your operator of cellular communication, for example, if you for a long time did not made the payment for the use of telecommunication services or just a long time did not use it then to restore you can apply to the main office of your mobile operator with your passport.