Advice 1: Where to complain about chief

Relationships with superiors are not always smooth. It happens that supervisor too picky refers to the results of employees, showing unreasonable demands. But worst of all, when the boss openly violates the norms of labor law. The labor code allows workers to defend their rights by all means not prohibited by law.
Where to complain about chief
You will need
  • - passport;
  • - copy of employment record;
  • - employment contract;
  • - the documents confirming the violation of the rights of the employee.
Use to resolve the conflict with the direct supervisor of administrative capabilities. If you claim your boss you think is unjustified, contact to senior management. In the correct form describe your complaint and ask them to intervene in the conflict. Experienced plant Manager will prefer to settle the situation on the spot, without waiting, when it becomes the subject of legal proceedings.
Find out whether the enterprise trade Union and the Commission on labor disputes. These organizations can act as a mediator in resolving disputes. Contact the trade Union Committee or a specific Commission with a written statement. This measure, however, may be effective only at a fairly large company that has a reputable trade Union, able to influence team relationships.
Refer the complaint to the State Inspectorate of labor in your region, if to settle the conflict within the enterprise is not possible. Find out who the inspectors oversees your company. Make an appointment in advance of formulating its claim. The employee of the labour Inspectorate will help you to draw up the document correctly and accepts the complaint for execution. The check results you set out the facts the company's management will have to take action and to report to it before the inspection.
If you think that the actions of the head affect your employment rights, contact the Prosecutor's office or judicial authorities. Making a statement or a claim, please specify the norms of labour rights have been violated. Attach to the statement copies of documents proving your story: employment contract, copy of employment record, financial records, payroll sheets and so on. By results of consideration of your complaint, the offender may be subject to administrative and even criminal liability.

Advice 2: Where to complain to the headmaster

School state Director is the President, and the President, as you know, the ultimate power. Head teachers perform the function of Ministers, teachers, mayors, each class is a city with its population. Despite the fact that the last word in addressing in-school issues always remains with the Director, any conflict can be resolved.
Where to complain to the headmaster
If you decide to complain to the Director of the school, gather as much information. In addition to the words, you can make a sound recording (use analog, not digital recorder), copies of documents, to gather evidence of a wrong Director.
Your second step should be a visit to the Director. Find out office hours, call the receptionist and make an appointment. Specify the question that you want to apply to the Director had the opportunity to clarify a conflict situation, prepare the necessary documents.
Calm constructive conversation is the key to solving most of the conflicts. Maybe the Director can not do otherwise, as his actions are regulated by Russian legislation, the laws of the region of residence, orders of the Department of education, intra-school Charter. It is not excluded that the opposite point of view has right to exist. Try to look at the problem from a different angle, to analyze information, which will give the Director.
If constructive conversation did not work or you are unable to resolve the conflict by peaceful means, will have to appeal to a higher court. The first should be the Department of education of your city or region (if you live in the village or the village). Parents should write the application addressed to the Chairman of the Department of education, which indicate the essence of the conflict, sought his permission. You can attach evidence, if any were collected.
The main document should be typed on a computer and printed. Information should be presented clearly, intelligently, without unnecessary emotions. Violations Director is required to issue in the form of a numbered or bulleted list. The document need to specify your requirements and your vision of solving the conflict. Otherwise, the official will not be able to understand what exactly are you trying lodging a complaint. If the dispute concerns several children, the statement must be signed and their parents.
A copy of the document should retain the original and send a registered letter with acknowledgment at the Department of education. Any incoming correspondence is recorded in a special journal and must be considered within a specific, established by the legislation of the period. Your complaint will simply not be able to lose or ignore, if you will have a copy of the notice of receipt of the letter of authority.
After a few days, call the Department of education and find out who will deal with your problem and a contact telephone number of official (usually telephone his office). According to the law on consideration of the application is given a maximum of 1 month. The decision must be issued in writing.
If the city's Department of education was not able to resolve your problem associated with the school Director should contact the regional Department. The entire procedure of filing the application described above have to be repeated again.
If you are not satisfied with the decision of the official or the head of the Department of education, you can complain to the school Director in the Ministry of education. In this case, the complaint is sent in electronic form by e-mail, specified on the website of the court. Before complaining to the Ministry, consult with experienced lawyers who will help to competently draw up the document.
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