You will need
  • - telephone directory;
  • - computer with Internet access.
In many localities there is a single emergency dispatch services. If available where you live, the first step is to call it there. This service collects submissions from all residents of the city or village, and then passes them to the operating companies, serving the specific house, as well as water and district heating company. Anyway you explain it, the cause of the outage and specify estimated dates of completion of emergency work. It is advisable to ask the name of the person who is talking to you, but if you apply something and her number. Phone emergency services it is best to write somewhere in a conspicuous place near the telephone, or bring in a mobile.
Unfortunately, management companies in many cities are changing quite often and sometimes just do not have time to establish contacts with the service. If the disconnection of water has become for you an unpleasant surprise, but there was a day, find the phone of your management company. It is usually indicated in the receipts on payment of utilities. It can be found in the city telephone directory and on the website of the company – according to the Housing code, every management company must have its own official website. So far, the legal requirements fulfilled not all firms providing municipal services, but it is quite possible that your company has such a website. Maybe you'll find not only phone but also notice why the water was cut off.
Bring the necessary help can be in the control room of "Vodokanal" or organizations responsible for heat supply. The second option is for cases when disconnected hot water. In the telephone directory should be the phone number of the dispatch. To call by phones specified in the receipt on payment of hot and cold water does not always make sense because, as a rule, the numbers of services for billing.
In a small town can bring the necessary help from on duty in the city, especially if the trip happened last night. This officer receives all information, including the emergency rescue and relief work. It is, of course, to comply with your request not may, but must answer questions about the causes and timing.
If there is no water for several days, and residents were never informed about when presumably it will, what measures are being taken, please call the local authority management of housing and communal services. There you can tell about a failed application form, indicating its number and the name of the person who took your call.